About the job
The potential candidate will be responsible for planning the work of the Operations Department and the implementation of the projects and the enterprise-level assistance to our customers.
Responsibilities:
- Contract implementation progress management in liaison with the customer and the company’s teams.
- Scheduling and planning of all Technical Department activities/visits in consultation with customers, following the operational KPIs
- External partners management for the execution of technical works required on behalf of the company's customers.
- Management of customers requests and complains in liaison with technical visits for inspection and works execution.
- Management of the invoicing orders of technical works in ERP and external partners invoice monitoring
- Work with internal stakeholders to promote continuous improvement activities
- Be innovative and creative in the way that services are delivered, to ensure that performance targets are met within budget and that all services delivered with high levels of customer satisfaction
Job requirements
- Bachelor’s Degree, preferably in the Technological sector
- At least 3 years of experience in the field of project implementation or customer support
- Proficient in Microsoft Office or Google workspace (Sheets, Docs, etc)
- Knowledge of ERP, CRM and Project Management platforms will be a strong advantage
- Strong communication skills in Greek & English both verbal and written
- Very comfortable with technology and quick learner of new tools and software
- Team player
- Communication skills with an emphasis on customer service.
- Driving license
We offer:
- Competitive full-time salary
- Shadowing, mentoring, and training opportunities with seasoned professionals
- Flexible and collaborative work environment for young professionals
G4S Telematix is committed to Equal Employment Opportunities. If you correspond to the above criteria please don’t hesitate to click the Apply button and send us your resume.
Sector
Άλλο
Workplace Type
On Site
Employment Type
Permanent
Work Type
Full Time
About the company
Η G4S, μέλος του ομίλου της Allied Universal®, είναι o κορυφαίος παγκοσμίως πάροχος ολοκληρωμένων υπηρεσιών ασφαλείας. Στην Ελλάδα, δραστηριοποιούμαστε από το 1979 και απασχολούμε περισσότερους από 2.700 εργαζομένους. Η αποστολή μας είναι η προστασία της ανθρώπινης ζωής και περιουσίας από κακόβουλες ενέργειες και καταστροφές.
Η G4S διαδραματίζει πολύτιμο και σημαντικό ρόλο στην κοινωνία. Παρέχουμε άμεση απασχόληση σε πάνω από μισό εκατομμύριο ανθρώπους σε όλο τον κόσμο και κάνουμε τη διαφορά βοηθώντας τους ανθρώπους να ζουν και να εργάζονται σε ένα ασφαλές περιβάλλον.
G4S is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Through a global workforce of approximately 800,000 people, we leverage best practices in communities all over the world. With revenues at approximately $20 billion, we are supported by efficient processes and systems that can only come with scale to help deliver our promise locally: keeping people safe so our communities can thrive.
For more information on G4S, visit www.g4s.com.
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