tennis lounge assistant
Four Seasons Athens Astir Palace
Βουλιαγμένη
Βουλιαγμένη
Permanent
Αθλητισμός / Fitness
On Site
Full Time
About the job
Four Seasons is seeking a Tennis Lounge Assistant to coordinate member and guest tennis reservations, execute retail sales, and handle POS transactions with efficiency and professionalism. This role is essential in ensuring maximum customer satisfaction while adhering to Four Seasons’ policies. The ideal candidate will demonstrate exceptional hospitality skills, attention to detail, and a commitment to providing a welcoming environment.
What You Will Do
- Handle member and guest tennis reservations in accordance with established policies, ensuring a friendly and efficient experience.
- Interact with members and guests with the highest level of hospitality, accommodating special requests and resolving complaints professionally.
- Assist with Sports Shop merchandise sales, aiming to exceed customer expectations and maximize revenue opportunities.
- Process all member and guest POS transactions in compliance with Four Seasons accounting procedures.
- Maintain cleanliness and presentation of the Tennis Lounge and courts, ensuring equipment is well-maintained.
- Collaborate harmoniously with co-workers and supervisors to foster a positive work environment.
- Assist with quarterly inventory counts as required by the Recreation Manager/Supervisor.
- Ensure accuracy of billing in relation to court reservations.
What You Bring
- Previous experience in a customer service role, preferably in a hospitality or sports environment.
- Strong interpersonal and communication skills, with a focus on providing exceptional service.
- Ability to handle cash transactions accurately and maintain a cash bank.
- Attention to detail and organizational skills to manage reservations and inventory effectively.
- Flexibility to adapt to changing business needs and guest service requirements.
- A commitment to maintaining high standards of personal appearance and hygiene.
What We Offer
- Employee Meals
- Uniform & Laundry
- Opportunities for professional development and training
- Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).
Schedule & Hours:
Permanent job - 5 days per week.
Sector
Αθλητισμός / Fitness
Workplace Type
On Site
Employment Type
Permanent
Work Type
Full Time
About the company
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
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