intern – front desk req10394273
Oct 15, 2026 · Four Seasons Hotels and Resorts Greece
What you'll do
- Assist with guest arrivals and departures, including check-in and check-out procedures
- Support guests in person, by phone, chat, and email
- Update room status and assist with early arrivals, late check-outs, group departures, and special requests
- Personalize reservations and guest profiles using hotel systems
- Track guest concerns, complaints, and service issues and assist with follow-up
- Collaborate with Front Office, Housekeeping, Concierge, and other departments
- Assist with administrative tasks, reports, and daily Front Desk operations
Key requirements
- Guest service, guest communication, and service recovery
- Front Desk operations, check-in and check-out procedures, and room status management
- Reservations management and guest profile management
- Computer literacy and English language
- Administrative tasks and reporting
- Problem-solving and cross-functional collaboration
- Hospitality Management / Tourism / Hotel Managementpreferred
Benefits
- A 6-month internship in a luxury Front Office environment with hands-on guest journey experience.
- Includes coaching and development through a buddy and mentor, exposure to Four Seasons service standards, and opportunities to build cross-functional relationships and a Rooms Division career foundation.
About the job
At Four Seasons Astir Palace Hotel Athens (ranked No. 27 in the World’s 50 Best Hotels), we believe that our people are at the heart of the exceptional experiences we create for our guests. We are committed to providing meaningful learning opportunities in a luxury hospitality environment where our…
About the company
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the company
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.