security supervisor req10383105

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World’s 50 Best Hotels), we are seeking a dedicated and proactive Security Supervisor to join our Security team. This role is responsible for supporting the daily security operations of the property, ensuring a safe and secure environment for our guests, residents, employees, and visitors. The Security Supervisor leads by example, promotes a culture of safety and vigilance, and works closely with operational departments to uphold the highest standards of security, service, and professionalism across the resort.

What You Will Do

• Supervise the daily operations of the Security Department, ensuring compliance with Four Seasons standards, policies, and procedures.

• Lead, motivate, and support Security Officers, providing guidance, coaching, and ongoing training.

• Conduct regular patrols of the property, identifying potential risks and ensuring a safe environment for guests, employees, and visitors.

• Respond promptly and effectively to incidents, emergencies, guest concerns, and security-related matters.

• Maintain a strong presence throughout the resort, building positive relationships with guests and colleagues while promoting a culture of safety and service.

• Assist with investigations, incident reporting, documentation, and follow-up actions as required.

• Coordinate emergency response procedures, fire safety protocols, drills, and security awareness initiatives.

• Collaborate closely with operational departments to ensure security measures support exceptional guest experiences while protecting company assets.

What You Bring

• Previous experience in a supervisory security role, preferably within a luxury hotel, resort, or hospitality environment.

• Strong leadership, communication, and interpersonal skills.

• Ability to remain calm and make sound decisions under pressure.

• Knowledge of security procedures, emergency response protocols, health and safety regulations, and risk management practices.

• Proficiency in English; additional languages will be considered an asset.

• Basic computer literacy, including Microsoft Office applications.

• Flexibility to work shifts, weekends, holidays, and respond to operational requirements as needed.

What We Offer

• Competitive Salary and comprehensive Benefits Package.

• Complimentary Employee Meals, Bus Transportation and Laundry Services.

• Ticket Restaurant monthly allowance.

• Complimentary Nights at Four Seasons Hotels & Resorts worldwide.

• Employee Recognition Program.

• Opportunities for Global Travel through Task Forces and Transfers.

• Access to Four Seasons global Training & Development programs.

Schedule & Hours

• Full-time, permanent position

• Flexible schedule depending on operational needs