
digital concierge agent
Four Seasons Athens Astir Palace
Βουλιαγμένη
Βουλιαγμένη
Seasonal
Κέντρο Εξυπηρέτησης / Call Center
On Site
Full Time
About the job
We are looking for Digital Concierge Agents to join our Seasonal team for 2025!
What you will do
- Manage guest inquiries and requests via email, chat, and other digital Four Seasons Platforms to ensure personalized service and seamless experience.
- Serve as the primary point of contact for guests using the resort’s app, including providing real-time assistance with bookings, recommendations, and updates.
- Coordinate dining, spa, and activity reservations for guests through digital platforms, ensuring timely confirmations and smooth scheduling.
- Ensure accurate logging of guest requests in the resort's digital systems.
- Communicate with vendors and partners following established guidelines and procedures to ensure seamless coordination of arrangements.
What you bring
- Applicants must have the legal right to work in the European Union.
- Fluency in English is essential. Proficiency in Greek is an advantage.
- Strong written communication skills.
- A minimum of 1 year of relevant experience is required for this role.
What we offer:
- Employee Meals
- Ticket Restaurant Monthly Amount of 100EUR
- Uniform & Laundry
- Bus Transportation to/from Elliniko
- Monthly Employee Recognition Program
- Opportunities for Global Travel through Task Forces and Transfers
- Employee Travel Program (after completing six months with the company, you are eligible for complimentary nights in Four Seasons properties worldwide).
Schedule & Hours:
- Summer Seasonal Job - 5 working days per week, with 2 days off.
- Schedule is changing every week according to business needs.
If you're ready to be part of a season filled with growth, camaraderie, and unforgettable experiences, we want to hear from you!
Κέντρο Εξυπηρέτησης / Call Center
On Site
Seasonal
Full Time
About the company
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
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