What you'll do
- Lead and mentor the Quality team to achieve quality objectives
- Maintain and continuously improve Quality Management System (QMS)
- Develop, implement, and maintain quality management systems, processes, and procedures
- Monitor product or service quality throughout the production or delivery lifecycle
- Conduct root cause analysis for quality issues and implement corrective and preventive actions (CAPA)
- Review quality metrics, prepare reports, and present findings to management
- Ensure compliance with GMP and regulatory guidelines
- Plan and conduct internal quality audits
- Collaborate with production, procurement, operations, and customer service teams to resolve quality issues and complaints
- Identify opportunities for process improvement using quality tools
- Manage customer complaints, non-conformance reports, and corrective action tracking
- Develop and deliver quality training programs for employees
- Drive a culture of continuous improvement and quality excellence
- Prepare the site for regulatory inspections and customer audits
- Support responses to audit observations and implement corrective actions
- Oversee investigations related to deviations, non-conformances, customer complaints, and OOS results
- Review and approve Corrective and Preventive Actions (CAPA) for timely and effective closure
- Manage change control activities and assess quality risks
- Review and approve SOPs, batch manufacturing records, validation documents, protocols, and reports
- Review and approve GMP documentation, validation protocols, qualification reports, and quality records
Key requirements
- 2+ years' experience
- Quality Management System (QMS) and related documentation
- Corrective and Preventive Actions (CAPA) and Root Cause Analysis
- Compliance with Good Manufacturing Practice (GMP) and Regulatory Compliance
- Internal Quality Audits and Quality Metrics and Reporting
- Customer Complaint Management and Change Control Management
- Training Program Development and Delivery
- Equipment Qualification, Process Validation, Cleaning Validation, and Computerized System Validation
- Pharmacy / Chemistry / Biology / Chemical Engineering
Benefits
- At Fagron, you’ll find plenty of chances to grow — both personally and professionally.
- We work in an open, dynamic environment where your ideas and talents can shine.
- We’re proud to be an equal opportunity employer.
- Diversity makes us stronger, and we’re committed to creating an inclusive workplace where everyone feels welcome.
About the job
- Lead and mentor the Quality team to achieve quality objectives
- Maintain and continuously improve Quality Management System (QMS)
- Develop, implement, and maintain quality management systems, processes, and procedures
- Monitor product or service quality throughout the production or delivery lifecycle
- Conduct root cause analysis for quality issues and implement corrective and preventive actions (CAPA)
- Review quality metrics, prepare reports, and present findings to management
- Ensure compliance with applicable industry standards, customer requirements, and regulatory guidelines according to GMP
- Plan and conduct internal quality audits
- Collaborate with production, procurement, operations, and customer service teams to resolve quality issues and complaints
- Identify opportunities for process improvement using quality tools
- Manage customer complaints, non-conformance reports, and corrective action tracking
- Develop and deliver quality training programs for employees
- Drive a culture of continuous improvement and quality excellence
- Prepare the site for regulatory inspections and customer audits
- Ensure compliance with regulatory agencies and other applicable health authorities
- Support responses to audit observations and implementation of corrective actions
- Oversee investigations related to deviations, non-conformances, customer complaints, and out-of-specification (OOS) results
- Review and approve Corrective and Preventive Actions (CAPA) to ensure timely and effective closure
- Manage change control activities and assess quality risks associated with process or system changes
- Ensure timely review and approval of Standard Operating Procedures (SOPs), batch manufacturing records (BMRs), validation documents, protocols, and reports
- Review and approve GMP documentation, validation protocols, qualification reports, and quality records
- Perform equipment qualification, process validation, cleaning validation, and computerized system validation activities
Set yourself apart
You possess the following qualifications, background and abilities:
- Bachelor’s degree (Pharmacy, Chemistry, Biology, Chemical Engineering)
- 2+ years experience is preferable
- Excellent written and verbal communication skills
- Fluent in English
What's on offer?
At Fagron, you’ll find plenty of chances to grow — both personally and professionally. We work in an open, dynamic environment where your ideas and talents can shine.
We’re proud to be an equal opportunity employer. 🌍 Diversity makes us stronger, and we’re committed to creating an inclusive workplace where everyone feels welcome.


