night auditor
Oct 30, 2026 · F Zeen Retreats
What you'll do
- Assist guests with overnight requests
- Greet guests, complete check-ins and provide stay information
- Use Front Desk systems, including PMS, WebHotelier and Booking Channels
- Answer incoming calls and provide information in person, by phone and email
- Escort guests to their rooms when needed
- Verify guest payment methods
- Calculate guest bills and post charges to guest rooms and house accounts
- Complete and maintain incident, activity and other requested reports
- Close guest accounts and complete check-outs
- Maintain a neat and orderly Front Desk and Reception area
- Process invoices
- Respond to guest complaints, requests and emergencies
- Reconcile and investigate out-of-balance accounts
- Schedule wake-up calls and next-day reservations
- Balance the cash drawer and log receipts
- Maintain accurate financial records
Key requirements
- Front Desk systems, guest check-in and check-out, and reservation management
- Guest billing and charge posting, guest payment verification, and cash handling
- Account reconciliation, night auditing, and financial recordkeeping
- Invoice processing and incident and activity reporting
- Microsoft Outlook, Microsoft Excel, and Microsoft Word
- Guest complaint and emergency response
Benefits
- Positive working environment, training and career development, and uniforms.
About the job
As a Night Auditor you will be responsible for assisting guests with their overnight requests and balancing accounts from the day shift. You will be handling end-of-day bookkeeping, auditing and account reconciliation. About us F ZEEN ATHENS, part of the F ZEEN RETREATS group, is a luxurious…
About the company
F Zeen Retreats opened its doors in 2015. A family-run luxury brand with a focus on wellbeing and nature. The inspiration came from wanting to create something that incorporated the family's passions and interests as well as reflecting their diverse cultural background. F Zeen Retreats started an adults-only wellness retreat nestled on the pristine shores of Kefalonia island in the Ionian Sea. Embracing the slow life, this hotel is a sanctuary of tranquility designed to deliver a meaningful experience. The brand has started to expand into Athens and more destinations within Greece will follow, opening up new and exciting career opportunities for members of F Zeen Retreats. We understand the importance of creating an inspiring and good place to work for our employees with room each member's growth and development.
About the company
F Zeen Retreats opened its doors in 2015. A family-run luxury brand with a focus on wellbeing and nature. The inspiration came from wanting to create something that incorporated the family's passions and interests as well as reflecting their diverse cultural background. F Zeen Retreats started an adults-only wellness retreat nestled on the pristine shores of Kefalonia island in the Ionian Sea. Embracing the slow life, this hotel is a sanctuary of tranquility designed to deliver a meaningful experience. The brand has started to expand into Athens and more destinations within Greece will follow, opening up new and exciting career opportunities for members of F Zeen Retreats. We understand the importance of creating an inspiring and good place to work for our employees with room each member's growth and development.