
receptionist / υπάλληλος υποδοχής
Enorme Hotels
Κρήτη
Κρήτη
Seasonal
Τουρισμός / Ξενοδοχεία
On Site
Full Time
About the job
The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk.
Responsibilities
- Greet all guests and assist them with check-in
& Check -out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Handling travel arrangements
- Handling queries and complaints via phone, email
& general correspondence
- Answer and forward phone calls
- Keep a tidy and orderly workspace
- Assist with administrative tasks as needed
- Receiving, sorting, distributing and dispatching
daily mail
- Handling transcription, printing, photocopying
- Maintaining safety and hygiene standards of
the reception area
- Professional appearance
- Handling walk-in guests & last minute reservations
Requirements
- Education on Tourism Services
- Two (2) years minimum experience in the same position
- Solid written and verbal communication skills
- Fluency in English & Preferably German or French
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent knowledge of PMS (preferably Alexandros) & Microsoft Office
Benefits
- Competitive remuneration package
- Professional working environment
- Continuous education and training
- Accomodation in long dinstant hotels
Τουρισμός / Ξενοδοχεία
On Site
Seasonal
Full Time
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