receptionist
Jul 23, 2026 · Enorme Hotels
What you'll do
- Greet guests and assist with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to guest questions and requests
- Handle travel arrangements
- Manage queries and complaints via phone, email, and general correspondence
- Answer and forward phone calls
- Keep a tidy and orderly workspace
- Assist with administrative tasks
- Receive, sort, distribute, and dispatch daily mail
- Handle transcription, printing, and photocopying
- Maintain safety and hygiene standards in the reception area
- Handle walk-in guests and last minute reservations
Key requirements
- 2+ years' experience
- Fluent English and multilingual skills in German or French
- Written and verbal communication skills
- Experience with PMS and Microsoft Office
- Handling guest check-in and check-out and managing guest queries and complaints
- Administrative skills including handling phone calls, mail, transcription, printing, and photocopying
- Maintaining safety and hygiene standards
- Positive attitude
- Tourism Management
Benefits
- Accommodation in long distant hotels;
- competitive remuneration package;
- professional working environment;
- continuous education and training.
About the job
The ideal candidate should be friendly, welcoming, patient, helpful, and knowledgeable. Their duties include greeting guests, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk
- Greet all guests and assist them with check-in & Check -out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Handling travel arrangements
- Handling queries and complaints via phone, email
& general correspondence
- Answer and forward phone calls
- Keep a tidy and orderly workspace
- Assist with administrative tasks as needed
- Receiving, sorting, distributing and dispatching
daily mail
- Handling transcription, printing, photocopying
- Maintaining safety and hygiene standards of
the reception area
- Handling walk-in guests & last minute reservations
- Education on Tourism Services
- Two (2) years minimum experience in the same position
- Solid written and verbal communication skills
- Fluency in English & Preferably German or French
- Ability to maintain a positive, friendly attitude even under high pressure
- Excellent knowledge of PMS (preferably Alexandros)
& Microsoft Office
- Accomodation in long dinstant hotels
- Competitive remuneration package
- Professional working environment
- Continuous education and training
