What you'll do
- Manage and nurture existing merchant accounts through calls, emails, and video conferences
- Identify and execute additional growth and revenue opportunities within the current merchant portfolio
- Engage with merchants to understand their business needs
- Recommend solutions aligned with partner requirements and company goals
- Utilize CRM systems to update merchant information
- Monitor and report on KPIs related to merchant performance
- Collect and analyze partner feedback to drive improvement
Key requirements
- 2+ years' experience
- Inside sales, telesales, or partner success management experience
- Sales target achievement skills
- Customer relationship management and business needs analysis
- Growth opportunity identification and negotiation skills
- Salesforce and MS Office proficiency
- Strong communication, presentation, and time management skills
- Marketing / Business Administration / Economicspreferred
About the job
We’re seeking a self-driven, experienced professional to join our Network Sales team as a Merchant Growth Specialist. In this role, you will own a portfolio of existing partners, driving their ongoing growth and providing dedicated support by identifying and executing new development opportunities. The ideal candidate is an attentive listener and an outstanding communicator, balancing professionalism with a friendly, approachable style.
Μain Responsibilities
Effectively manage and nurture existing merchant accounts using calls, emails, video conferences.
Identify additional growth & revenue opportunities within the current merchant portfolio and coordinate upsell and cross-sell initiatives.
Engage with merchants to gain a thorough understanding of their business needs.
Recommend solutions aligned with partners’ requirements and the company’s strategic goals.
Utilize internal CRM systems to keep all merchant information current.
Monitor and report on KPIs related to merchant performance.
Collect and analyze partner feedback to drive continuous improvement.
YOUR PROFILE
Bachelor’s degree in Marketing, Business Administration, Economics, or a related field
At least 2 years of experience in inside sales, telesales, or partner success roles (preferably within the HoReCa segment)
Proven success in consistently achieving sales targets
Excellent proficiency with relevant computer programs, including Salesforce and MS Office
Fluent in Greek and English, both written and spoken
Strong communication, negotiation, and presentation skills
Eagerness and ability to learn about product solutions and their benefits
Effective prioritization and time management abilities
A commitment to continuous learning and professional development
About the company
Edenred is the global leader in Benefits & Engagement and Mobility.
With more than 1 million client companies across 44 countries, Edenred's platform gives more than 60 million users access to the services and products of more than 2 million partner merchants.
Edenred offers digital solutions dedicated to employees (meal vouchers, commuting, gift cards, wellness, rewards, and preferential offers), fleet managers (multi-energy solutions including EV charging, maintenance services, tolls, and parking), and corporate payments (virtual cards).
Guided by the Group's purpose, "Enrich connections. For good.", these solutions enhance employees' well-being and purchasing power and simplify the lives of professional drivers. They promote access to healthier food, more environmentally friendly products, and more sustainable mobility. Finally, they improve the attractiveness and efficiency of businesses while vitalizing the employment market and local economies.
Edenred's 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
In 2025, thanks to its unique technology platform, the Group generated a business volume of €49 billion, mainly through mobile applications, online platforms, and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index and DJSI World Index.
About the company
Edenred is the global leader in Benefits & Engagement and Mobility.
With more than 1 million client companies across 44 countries, Edenred's platform gives more than 60 million users access to the services and products of more than 2 million partner merchants.
Edenred offers digital solutions dedicated to employees (meal vouchers, commuting, gift cards, wellness, rewards, and preferential offers), fleet managers (multi-energy solutions including EV charging, maintenance services, tolls, and parking), and corporate payments (virtual cards).
Guided by the Group's purpose, "Enrich connections. For good.", these solutions enhance employees' well-being and purchasing power and simplify the lives of professional drivers. They promote access to healthier food, more environmentally friendly products, and more sustainable mobility. Finally, they improve the attractiveness and efficiency of businesses while vitalizing the employment market and local economies.
Edenred's 12,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day.
In 2025, thanks to its unique technology platform, the Group generated a business volume of €49 billion, mainly through mobile applications, online platforms, and cards.
Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CAC Next 20, CAC Large 60, Euronext 100, Euronext Tech Leaders, FTSE4Good, DJSI Europe Index and DJSI World Index.