senior business analyst (checkout and payments)

We are seeking a proficient Senior Business Analyst for the Checkout and Payments sector.

The successful candidate will work closely with business counterparts, IT departments and software vendors. The role focuses on developing and delivering solutions that meet business requirements, primarily in the areas of physical store customer touchpoints and digital payments.

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Responsibilities

• Identify, analyze, define and document detailed requirements to enhance checkout and customer touchpoints
• Transform business needs into functional/technical requirement documents
• Assist in functional acceptance testing and facilitate release updates for applications tied to project implementations
• Engage in the design and execution of the Next Generation POS initiative implementation/configuration
• Coordinate with internal business and technical teams to finalize requirements
• Serve as the subject matter expert during and post project implementation, providing needed support and administration within functional responsibilities
• Deliver functional/technical support to ensure systems are operating effectively and efficiently
• Lead and organize training sessions to assist end-user change management in collaboration with Regional IT

Requirements

• 3+ years of experience as a Business Analyst in retail or similar sectors
• Expertise in checkout systems and digital payment solutions
• Proficiency in documenting detailed requirements and preparing functional/technical documents
• Proven ability to support, test and deploy system updates and implementations
• Strong skills in coordinating and completing projects across various teams
• Proficiency in designing and executing configurations for retail and POS systems
• Exceptional analytical and problem-solving abilities
• Excellent communication skills for effective collaboration and user training

We offer

• For you:
• Paid annual vacation
• Paid sick leave days
• Private health insurance
• Stable income
• Meal and home office compensation
• For your comfortable work:
• Remote and hybrid work opportunities
• Corporate laptop
• Possibility to work on your own device
• Free licensed software
• Relocation opportunities
• Free wellbeing activities
• For your growth:
• Possibility to create a Personal Development Plan from the first day in the company
• Free trainings for technical and soft skills
• Free access to LinkedIn Learning platform
• Free access to internal and external e-Libraries
• Certification opportunities
• Language courses
• Internal technical and non-technical communities
• Possibility to contribute in internal, opensource products

EPAM is a leading global provider of digital platform engineering and development services. We are committed to positively impacting our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to learn and grow continuously. You will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

EPAM is committed to providing our global team of 52,800+ EPAMers with inspiring careers. EPAMers lead with passion and honesty and think creatively. Our people are the source of our success, and we value collaboration, try always to understand our customers' business, and strive for the highest standards of excellence.