salesforce business solution architect

We are seeking an experienced Salesforce Business Solution Architect to join our team and help our customers achieve their business goals and strategy.

As an expert in the Salesforce domain, the ideal candidate will be responsible for designing and delivering customized Salesforce solutions using best practices. This role involves guiding our customers through their digital transformation by aligning business and technology, and serving as a trusted advisor to design a comprehensive architecture for solutions that address their unique business challenges.

The remote option applies only to the Candidates who will be working from any location in Greece.

#LI-DNI

Responsibilities

• Lead the design, configuration, and implementation of Salesforce solutions, ensuring alignment with business objectives

• Develop scalable data architectures and integrate customer data across multiple systems and platforms

• Collaborate with business stakeholders to gather data requirements and translate them into actionable solutions

• Work with cross-functional teams (IT, marketing, sales, customer service) to deliver end-to-end data-driven solutions

• Define and implement data integration strategies, focusing on ingestion, transformation, and unification of data

• Establish best practices for data quality, security, and governance across the organization

• Serve as a subject matter expert on Salesforce Sales Cloud, Service Cloud and related Salesforce products

• Mentor and train internal teams on Salesforce functionalities, best practices, and new features

• Stay current with Salesforce innovations and share insights to drive organizational growth and data capabilities

Requirements

• Minimum of 5 years of Business Analysis or Functional Consulting experience in emerging technologies or related technical fields

• Proven experience as a Salesforce Architect or Consultant, with a strong understanding of Salesforce platform capabilities and limitations

• Experience in designing and implementing complex Salesforce solutions, including custom development and third-party integrations

• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions

• Hands-on experience with configuration of Salesforce platform

• Experience with agile project management and delivering data solutions on time and within budget

• Excellent communication and collaboration skills to engage both technical and non-technical stakeholders

• Ability to quickly adapt to new Salesforce updates and industry trends

• Familiarity with agile development methodologies and project management tools

We offer

• For you:

  • Remote and hybrid work opportunities

  • Option to work from our centrally located office in Athens

  • Corporate laptop provided

  • Option to work on your own device

  • Private health insurance

  • Meal vouchers / restaurant tickets

  • My Benefit card (additional benefit card from Edenred of 22€ per month (264€ per year)

  • Monthly transportation card for those located in Athens to use public transportation to visit the office and/or clients

• For your growth:

  • Global and diverse client portfolio, large-scale projects, and trendy technologies

  • Diverse multicultural, multi-functional, and multilingual work environment

  • Opportunity to contribute to internal and open-source products

  • Outstanding career development opportunities with a transparent career path and a roadmap to accelerate your journey

  • Possibility to create a Personal Development Plan from the first day in the company

  • Numerous opportunities for self-development: hard & soft skills internal training courses, mentoring programs, and unlimited access to LinkedIn Learning courses, external e-Libraries

  • Certification opportunities

  • Knowledge-sharing with colleagues from EPAM's global tech and non-technical communities

  • Language courses

EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest