Jobily
technical support consultant
ENTERSOFTONE
Θεσσαλονίκη
Θεσσαλονίκη
Hybrid
Πληροφορική
Permanent
Full Time
About the job
We are looking for Technical Support Consultant (Pharma Support) to join our high caliber team.
Your contribution to the success of the team
Provide expert technical assistance and support to end-users.
Diagnose and troubleshoot software issues, offering effective and timely solutions to clients.
Advise and train users on the proper and efficient use of software applications.
Collect and communicate customer feedback to internal teams to help drive product improvements and innovation.
Your Qualifications & Competencies
Bachelor’s degree or diploma (IEK) in Computer Science, Information Technology, or a related field.
Previous experience in a call center or pharmacy customer service environment will be considered a strong plus.
Knowledge of databases (e.g., Microsoft SQL Server) will be considered a plus.
Familiarity with software applications is an asset.
Excellent verbal and written communication skills both Greek and English.
Strong interpersonal and teamwork skills.
Excellent problem-solving and analytical abilities.
Customer-oriented mindset with a strong commitment to delivering high-quality service.
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services
Hybrid
Πληροφορική
Permanent
Full Time
About the company
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.