ENTERSOFTONE
junior business software consultant
Oct 16, 2026 · ENTERSOFTONE
Καλλιθέα·Oct 16, 2026
ΚαλλιθέαHybridΠληροφορικήPermanentFull Time
JOBILY AI SUMMARY
What you'll do
- Provide day-to-day customer support by phone, email, and CRM/ticketing systems
- Support customers using Web ERP and commercial software applications for core commercial processes
- Analyze and record customer business needs and translate them into suitable application solutions
- Configure and parameterize applications according to customer requirements and business processes
- Deliver product demonstrations and training sessions to customers
- Participate in application testing, identify issues, and support product quality improvements
- Support the Direct Sales team with product knowledge, customer presentations, and solution inquiries
- Identify additional customer needs and potential cross-selling opportunities
- Gather customer feedback and research findings to support continuous product and service improvement
- Collaborate with Sales, Product, Support, and Consulting teams to ensure a seamless customer experience
Key requirements
- Customer support, CRM and ticketing systems, and customer relationship management
- ERP and commercial software applications, accounting and commercial processes
- Business needs analysis, application configuration and parameterization, and application testing
- Product demonstrations and customer training, product knowledge
- Problem-solving and attention to detail
- English, MS Office, and cross-selling identification
- Accounting / Finance / Business Administration / Economics
Benefits
- Competitive remuneration package, private health insurance, hybrid working model, mentoring, transportation by company bus from central stations, funded training and development opportunities, and catering food services.
About the job
We are looking for a motivated Junior Business Software Consultant to join our dynamic and high-caliber team. Your contribution to the success of the team - Provide day-to-day support to customers via phone, email, and CRM/ticketing systems, ensuring timely and effective resolution of their…


