customer analytics specialist (marketing data)
About the job
Are you passionate about turning data into real business opportunities? We’re looking for a Customer Analytics Specialist who will analyze customer data from our CRM system and translate insights into actionable business opportunities.
Your contribution to the success of the team
Analyze customer data from the CRM database to identify trends, patterns, and opportunities
Generate reports highlighting potential sales opportunities, customer behavior, and market insights
Evaluate qualitative and quantitative data to support decision-making
Support segmentation, targeting, and campaign analysis initiatives
Collaborate with marketing teams to propose and optimize targeted campaigns
Monitor campaign performance and suggest improvements based on data analysis
Your Qualifications & Skills
Bachelor’s or Master’s degree in Statistics, Mathematics, Data Analysis, Business Analytics, or a related quantitative field
2+ years of experience in data analysis, database management, or similar role
Strong hands-on experience with CRM systems, as well as advanced knowledge of Microsoft Power BI (familiarity with other BI tools is considered a plus)
Advanced proficiency in Microsoft Excel
Ability to present data in a clear and meaningful way
Excellent analytical and problem-solving skills
Detail-oriented and proactive, with a strong ability to translate data into actionable insights.
Ability to work independently and as part of a team
Nice to Have:
Experience in marketing analytics
Familiarity with reporting tools and dashboards
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services
About the company
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.
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customer analytics specialist (marketing data)
ENTERSOFTONE
Αττική
Αττική
Hybrid
Πληροφορική
Permanent
Full Time
About the job
Are you passionate about turning data into real business opportunities? We’re looking for a Customer Analytics Specialist who will analyze customer data from our CRM system and translate insights into actionable business opportunities.
Your contribution to the success of the team
Analyze customer data from the CRM database to identify trends, patterns, and opportunities
Generate reports highlighting potential sales opportunities, customer behavior, and market insights
Evaluate qualitative and quantitative data to support decision-making
Support segmentation, targeting, and campaign analysis initiatives
Collaborate with marketing teams to propose and optimize targeted campaigns
Monitor campaign performance and suggest improvements based on data analysis
Your Qualifications & Skills
Bachelor’s or Master’s degree in Statistics, Mathematics, Data Analysis, Business Analytics, or a related quantitative field
2+ years of experience in data analysis, database management, or similar role
Strong hands-on experience with CRM systems, as well as advanced knowledge of Microsoft Power BI (familiarity with other BI tools is considered a plus)
Advanced proficiency in Microsoft Excel
Ability to present data in a clear and meaningful way
Excellent analytical and problem-solving skills
Detail-oriented and proactive, with a strong ability to translate data into actionable insights.
Ability to work independently and as part of a team
Nice to Have:
Experience in marketing analytics
Familiarity with reporting tools and dashboards
Your Benefits:
We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:
💰Competitive remuneration package
❤️Private health insurance plan
🏠Hybrid working model
💯Opportunity to work alongside people who are always eager to mentor
🚍Transportation with company’s bus from central stations
📖 Funded training & development opportunities
🥪Catering food services
Hybrid
Πληροφορική
Permanent
Full Time
About the company
Established in 2025 through the strategic merger of Entersoft and SOFTONE, ENTERSOFTONE is a leading business software vendor in SE Europe with more than 1,500 employees and an extensive network of 700+ specialized partners, effectively serving a growing customer base of 90,000+ businesses across four countries (Greece, Cyprus, Bulgaria, and Romania).
Driven by a strong vision, long-term strategy, and deep expertise, ENTERSOFTONE bridges the gap between cutting-edge innovation and real business challenges, delivering reliable, intuitive, and scalable solutions for sustainable growth. Utilizing Cloud, Web, and AI technologies, we offer a comprehensive product portfolio (ERP, CRM, HCM/Payroll, WMS, Accounting, e-Invoicing, Digital Commerce, mobile applications and industry-specific solutions) that empowers every business, enabling it to work smarter, faster, and more successfully.
At ENTERSOFTONE, we turn innovation into real business value - unlocking the full potential of enterprises in today’s fast-changing digital era.