technical support consultant (entry level), softone f&b

We are looking for a Technical Support Consultant to join our high caliber team.

Your contribution to the success of the team

• Provide technical support to clients via phone, email, and in-person

• Installation, configuration, and maintenance of POS systems, peripheral devices, and network equipment

• Offering training and guidance to end users regarding the use of software and hardware

Your Qualifications & Competencies

• University degree in Computer Science or related field

• Strong knowledge of Windows operating systems

• Experience with troubleshooting hardware and software issues

• Good understanding of networking concepts

• Excellent problem-solving skills

• Strong communication and customer service skills

• Ability to work both independently and in a team

• Relevant certifications (e.g. CompTIA A+, Microsoft Certified Professional) will be considered a plus

Νιce to have:

• Previous experience in IT support role will be considered a plus

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

💯Opportunity to work alongside people who are always eager to mentor

📖 Funded training & development opportunities

🥪Catering food services