senior crm consultant

As a CRM Consultant, you will be an integral part of our CRM and Mobile Backoffice solutions team. You will collaborate closely with clients and internal teams to analyze business needs, design tailored solutions using the Entersoft platform, and implement advanced automation and reporting mechanisms. Your work will directly support digital transformation for leading businesses across sectors

Your contribution to the success of the team

• 3+ years of experience in a similar role

• Gather and analyze business requirements from clients and stakeholders

• Design functional solutions based on ENTERSOFT SOFTONE CRM and Mobile Backoffice platforms

• Implement, configure, and document system functionalities

• Develop and optimize complex SQL queries for reporting, validation, and custom features

• Work cross-functionally with developers, consultants, and clients to ensure successful project delivery

• Provide user training and post-implementation support in live environments

Your Qualifications & Competencies

• Bachelor’s Degree in Computer Science, Engineering, or a related field

• Knowledge of SQL (complex queries, joins, views, indexing)

• Solid understanding of CRM-related business processes

• Experience or familiarity with ENTERSOFT SOFTONE platform tools

• Strong analytical and problem-solving skills

• Excellent interpersonal and communication skills

Nice to have

• Prior experience in CRM

• Exposure to xVan, Medical Visit, Merchandising solutions or pharmaceutical field-force systems

• Knowledge of scripting and reporting tools

Your Benefits:

We are growing our team with the vision of having top performers who contribute directly to the growth of the company. As a result, we offer:

💰Competitive remuneration package

❤️Private health insurance plan

💯Opportunity to work alongside people who are always eager to mentor

🚍Transportation with company’s bus from central stations

📖 Funded training & development opportunities

🥪Catering food services