front desk agent - periscope
Oct 17, 2026 · Donkey Hotels & Resorts
What you'll do
- Welcome and greet guests warmly and professionally
- Answer guest questions and resolve problems promptly to ensure satisfaction
- Communicate and cooperate with hotel departments to support guest satisfaction
- Complete all check-in and check-out tasks
- Provide information about hotel facilities, services, and local attractions
- Perform other related front desk duties as required
Key requirements
- OPERA or Fidelio and computer literacy
- English and Greek language proficiency
- Check-in and check-out procedures
- Guest service and problem resolution
- Hotel facilities and services knowledge, plus local attractions knowledge
- Multitasking, initiative, attention to detail, interdepartmental communication and cooperation, and night shift flexibility
- Hotel Management / Tourism
Benefits
- Career development opportunities and an excellent working environment.
About the job
Key Responsibilities: · Welcome and greet guests in a warm and friendly manner. · Answering guest questions and resolving problems in a timely manner ensuring guest satisfaction. · Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction. · Perform…
About the company
Awarded Greece’s Leading Conference hotel time and again, the Athenaeum InterContinental Athens, owned and managed by Donkey Hotels S.A., is the largest conference hotel in the city with 563 elegantly appointed guest rooms featuring all modern amenities and exceptional design. The dining venues of the Athenaeum InterContinental Athens showcase innovative aesthetics backed by sumptuous tastes and premium levels of service; on the 10th floor of the hotel, the Premiere restaurant boasts award winning cuisine and dazzling views of the Acropolis. Bring your unique charm and passion for sharing personal experiences to everything you do. The InterContinental® brand looks for people: charming, confident, sophisticated and internationally-minded who know what it takes to exceed guest expectations.
Design Properties - Owned and Managed by Donkey Hotels S.A. currently encompass the Semiramis Hotel, Periscope Hotel and NEW Hotel, all situated in Athens as well as the brand new NOŪS, which opened in 2022 on the island of Santorini.
Our biggest investment is in our hotels and in our people. Created in Athens’s prime locations, Design Properties are architectural interventions, in constructive dialogue with their surroundings. Each hotel resembles an art gallery, with impressive works of internationally acclaimed modern art on display.
About the company
Awarded Greece’s Leading Conference hotel time and again, the Athenaeum InterContinental Athens, owned and managed by Donkey Hotels S.A., is the largest conference hotel in the city with 563 elegantly appointed guest rooms featuring all modern amenities and exceptional design. The dining venues of the Athenaeum InterContinental Athens showcase innovative aesthetics backed by sumptuous tastes and premium levels of service; on the 10th floor of the hotel, the Premiere restaurant boasts award winning cuisine and dazzling views of the Acropolis. Bring your unique charm and passion for sharing personal experiences to everything you do. The InterContinental® brand looks for people: charming, confident, sophisticated and internationally-minded who know what it takes to exceed guest expectations.
Design Properties - Owned and Managed by Donkey Hotels S.A. currently encompass the Semiramis Hotel, Periscope Hotel and NEW Hotel, all situated in Athens as well as the brand new NOŪS, which opened in 2022 on the island of Santorini.
Our biggest investment is in our hotels and in our people. Created in Athens’s prime locations, Design Properties are architectural interventions, in constructive dialogue with their surroundings. Each hotel resembles an art gallery, with impressive works of internationally acclaimed modern art on display.