housekeeping manager
Aug 5, 2026 · Domes Resorts
What you'll do
- Direct daily shift operations of Housekeeping
- Ensure guestrooms, public spaces, and employee areas are clean and maintained
- Complete inspections and hold staff accountable for corrective action
- Manage housekeeping department finances and maximize profitability
- Schedule, monitor, and adjust labor based on business needs
- Assist with budget preparation and management
- Manage company assets within budget to prolong their life
- Ensure sufficient room inventory is cleaned to maximize revenue
- Respond promptly to guest concerns and focus on service recovery
- Train staff and model guest service standards
- Conduct routine inspections to maintain housekeeping standards
- Motivate staff through goal setting, feedback, and recognition
- Interview, hire, coach, and develop employees
- Promote collaboration and a professional work environment
- Attend department and hotel meetings for communication and planning
- Advise and implement changes to housekeeping operations
- Manage housekeeping and laundry initiatives and productivity
Key requirements
- 2+ years' experience
- Housekeeping management and inspections
- Budget management and inventory management
- Labor scheduling and monitoring
- Guest service standards and problem-solving
- Staff motivation, employee hiring, and development
- Communication skills, collaboration, and teamwork
- Adaptability and time management
- Professional work environment promotion
- Hospitality and Tourism Management / Hospitality Management / Business Administrationpreferred
Benefits
- Competitive remuneration package.
- Dynamic and highly professional environment.
- Continuous learning and development opportunities.
About the job
The ideal candidate is a skilled professional, responsible for the daily shift operations of Housekeeping. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
Requirements
Some of the responsibilities you will be entrusted with:
Responsible for the overall finances of the housekeeping department, maximizing hotel profitability and management of expenses.
Effectively manages labor through proper scheduling, monitoring, and adjusting based on business needs.
Assists with the preparation and management of the department budget.
Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
Ensures sufficient room inventory is available and cleaned to maximize revenue.
Accountable for guest satisfaction by providing quality room cleanliness and room supplies.
Timely respond to guest concerns or requests in courteous and friendly manner, focuses on service recovery when applicable.
Works side by side with staff to train and model appropriate guest service standards.
Conducts routine inspections of housekeeping operations to maintain standards.
Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees. Responsible for interviewing, hiring, coaching, and development of all employees.
Promotes collaboration and positive, professional work environment.
Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
Uses expertise to advise and implement changes to housekeeping operations as needed.
Responsible for all housekeeping/laundry initiatives and meeting productivity stands at the hotel level.
Useful to have:
2+ years of progressive housekeeping management experience required.
Degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.
What you will bring:
Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests.
Ability to work under tight deadlines and adapt to changing circumstance
A team player with a positive can-do attitude and a hands-on, results-driven approach
Must be able to manage multiple priorities in a fast-paced environment.
Benefits
You will benefit from:
Competitive remuneration package
Dynamic and highly professional environment
Continuous learning and development opportunities
Friendly work environment



