front office agent - domes aulus zante
Sep 22, 2026 · Domes Resorts
What you'll do
- Welcome guests upon arrival and departure with professionalism
- Handle check-in and check-out procedures efficiently
- Provide information on resort services, facilities, and local attractions
- Manage guest requests and resolve inquiries promptly
- Handle reservations and room assignments based on availability and preferences
- Promote resort facilities and upsell room upgrades or additional services
- Process billing, payments, and guest transactions accurately
- Maintain guest records in the property management system (Opera)
- Coordinate with Housekeeping, Food & Beverage, and other departments for seamless service
- Deliver attentive and personalized guest service to ensure high satisfaction
Key requirements
- Guest service and communication skills
- Check-in and check-out procedures management
- Use of property management systems (Opera)
- Billing and payment processing
- Reservation management and upselling techniques
- Multitasking, problem-solving, and interpersonal skills
- Knowledge of English language and respect for diversity and inclusion
- Coordination with multiple departments
- Hospitalitypreferred
Benefits
- Competitive Remuneration Package, Continuous Training & Development opportunities, Friendly Work environment.
About the job
The Front Office Agent at Domes Resorts plays a key role in providing excellent guest service and ensuring smooth daily operations at the reception desk. This position is responsible for welcoming guests, managing check-ins and check-outs, handling guest inquiries, and ensuring that all guests…
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.