bellman/groom - 91 athens riviera
Aug 5, 2026 · Domes Resorts
What you'll do
- Greet guests upon arrival and departure with friendliness and courtesy
- Assist with luggage handling and escort guests to their rooms
- Work with front desk and concierge to ensure smooth check-in and check-out
- Transport luggage and personal belongings safely to and from guest rooms
- Deliver packages, amenities, and other items to guest rooms as requested
- Store luggage securely for early arrivals or late departures
- Provide accurate information about hotel services, facilities, and local attractions
- Answer guest inquiries and offer recommendations for dining and transportation
- Coordinate with concierge team for personalized guest service
- Arrange guest transportation including taxis, shuttles, and private transfers
- Ensure guest safety by adhering to driving and security protocols
- Report suspicious activities and security concerns to management
Key requirements
- Customer service and interpersonal skills
- English language fluency, additional languages a plus
- Valid driver's license (B) and safe driving practices
- Communication skills for guest interaction and coordination
- Problem-solving abilities with attention to detail
- Adherence to safety and security protocols
- Any Fieldpreferred
Benefits
- Competitive Remuneration Package, Continuous Training & Development opportunities, Friendly Work environment
About the job
The Groom (Bellboy) at Domes Resorts is responsible for offering exceptional guest service by assisting with luggage, informing guests about hotel facilities and services, ensuring a warm and welcoming experience throughout a guest stay. The incumbent creates a positive first and last impression for our hotel guests.
Some of the responsibilities:
Guest Arrival and Departure Assistance
Greet guests upon arrival and departure with a friendly and courteous demeanor.
Assist with luggage handling, loading/unloading from vehicles, and escorting guests to their rooms.
Ensure smooth check-in and check-out experiences by working closely with the front desk and concierge team.
Luggage and Package Delivery
Safely transport luggage and personal belongings to and from guest rooms.
Deliver packages, amenities, and other items to guest rooms as requested.
Store luggage securely for early arrivals or late departures in designated areas.
Hotel Information & Assistance
Provide accurate information about the hotel’s services, facilities, and local attractions.
Answer guests’ inquiries and offer recommendations for dining, entertainment and transportation.
Coordinate with the concierge team to ensure personalized guest service.
Guest Transportation
Arrange transportation services for guests, including taxis, airport shuttles and private transfers when asked.
Ensure the safety of the guests adhering to driving rules inside/ outside of the hotel
Safety and Security
Ensure all safety and security protocols are followed during guest interaction.
Report any suspicious activity or security concerns to the management.
Requirements
Useful to have:
High school diploma or equivalent.
Previous experience in a similar role (bellhop, valet, or concierge) is an asset but not required. Customer service experience is beneficial.
Fluent in English (additional languages are a plus).
Valid driver’s license (B)
What you will bring:
Excellent communication and interpersonal skills for managing interactions with both guests and staff.
Ability to work in a fast-paced environment and handle pressure with professionalism.
A problem-solving approach with an eye for detail as the ability to think on one’s feet and address challenges.
Benefits
You will benefit from:
Competitive Remuneration Package
Continuous Training & Development opportunities
Friendly Work environment
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.
About the company
Domes Resorts is one of the most awarded and leading lifestyle hospitality brands in Greece, and one of the fastest up-and-coming in Europe.
With presence in Crete, Ionian Islands, Chalkidiki, Cyclades, Rhodes, Athens and Portugal, all our destinations have been handpicked with a culture to share and inspire by creating curated concepts and signature experiences through our 4 innovative brands and our affiliation with the biggest hospitality brands like Marriott & Hilton.
Our people constitute a key element of our success. We strongly support the power of our team, offering young people the chance to grow and own their career journey in a progressive & innovative working environment with passion, humbleness, and perseverance. Teamwork, integrity and career development are only some of the reasons that close to 2000 employees, each year, trust their future with us.