director of global benefits operations

We are seeking a strategic, execution-focused Director of Benefits Services to lead the growth of Deel’s global benefits offerings, including the implementation and management of Deel’s Benefits Administration tool. This role is essential for building scalable benefits processes, developing brokerage strategies, and launching products and partnerships to serve a diverse global clientele.

You will drive operational leadership, technical oversight, and cross-functional collaboration to ensure the platform meets compliance standards, scales with client needs, and delivers an exceptional user experience.

Responsibilities

• Oversee day-to-day operations of Deel’s global benefits function, ensuring smooth delivery across all markets.

• Manage and support the benefits operations team, driving accountability, performance, and collaboration.

• Implement and scale Deel’s proprietary Benefits Administration platform, ensuring it meets compliance standards (e.g., ACA, HIPAA, COBRA).

• Build and execute a scalable global benefits strategy aligned with Deel’s growth goals.

• Design and optimize benefits processes for multi-country coverage, ensuring cost-effectiveness and regulatory alignment.

• Lead Deel’s brokerage strategy.

• Define and monitor KPIs, performance metrics, and SOPs to drive operational excellence and risk mitigation.

• Collaborate cross-functionally (HR, Legal, Compliance, Finance, Product) to ensure alignment with global policies and standards.

• Support new market launches and expansions from an operational and compliance-readiness perspective.

• Coordinate with product and systems teams to operationalize scalable benefits solutions—without owning product development.

• Act as the internal expert on benefits administration, ensuring exceptional service and continuous improvement.
  

Qualifications

• Experience:

  • 10+ years experience, with 5+ years in global benefits or related fields, with at least 2 years in a leadership role.

  • 3+ years of direct experience with benefits administration platforms or services (e.g., BenAdmin, payroll/HRIS, insurance carrier integrations).

  • Strong understanding of employee benefits, including plan design, enrollment, eligibility, and compliance.

  • Proven experience in designing and scaling benefits programs across multiple countries.

  • Proven experience as a Benefits Broker, Insurance Broker with a focus on international markets.

  • Proven global network for benefits

• Skills:

  • Strong strategic thinking and execution capabilities.

  • Excellent stakeholder management skills, including experience advising senior leadership.

  • In-depth knowledge of global benefits regulations and compliance standards.

  • Familiarity with corporate benefits policies, global mobility frameworks, and vendor management.

• Education:

  • Bachelor's degree in Business Administration, Human Resources, or a related field. Advanced degrees or certifications are a plus.

  • Licensed broker (preferrable)

Desired Skillset:

• Product Experience:

  • Experience working with product teams to develop and integrate benefits solutions.

  • Familiarity with building scalable benefits products that cater to diverse employment types and geographies.

  • Previous experience building or launching a benefits administration platform or module from scratch.

  • Familiarity with broker systems, employee self-service portals, and HR/payroll ecosystems.

• Analytical Skills:

  • Strong analytical and problem-solving skills to assess and optimize benefits offerings.

• Communication:

  • Excellent verbal and written communication skills to effectively convey strategies and collaborate with cross-functional teams.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location

• Additional perks and benefits based on your employment status and country

• The flexibility of remote work, including optional WeWork access

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @

deel.com

and other acquired company emails like @

payspace.com

and @

paygroup.com

. You can view the most up-to-date job listings at Deel by visiting

our careers page

.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.

We use Covey as part of our hiring and/or promotional processes. As part of the evaluation process, we provide Covey with job requirements and candidate-submitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City, our use of Covey complies with NYC Local Law 144.

We began using

Covey Scout for Inbound

on March 30, 2025.

For more information about our data protection practices, please visit our

Privacy Policy

. You can review the independent bias audit report covering our use of Covey here:

https://getcovey.com/nyc-local-law-144

Apply for this Job