waiter/waitress
Aug 2, 2026 · Conrad Athens The Ilisian
What you'll do
- Welcome guests warmly and provide menus
- Take accurate food and drink orders with menu knowledge
- Serve food and beverages promptly meeting presentation standards
- Anticipate guests' needs and offer additional items or adjustments
- Address guest concerns or complaints professionally and escalate when needed
- Collaborate with kitchen staff for timely order delivery
- Maintain cleanliness and organization of dining areas
- Participate in pre-shift briefings about specials and updates
- Uphold company policies and health and safety standards
Key requirements
- 2+ years' experience
- Guest service and hospitality
- Menu knowledge and food and beverage service protocols
- Communication skills in Greek and English, multilingual abilities a plus
- Teamwork and professionalism in a fast-paced environment
- Familiarity with POS systems
- Attention to detail and guest engagement skills
Benefits
- At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated.
- We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
- The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.
About the job
As a Waiter/Waitress at Conrad Athens The Ilisian, you will be integral to creating unforgettable dining experiences for our guests. You will be responsible for providing exceptional service, ensuring that every guest feels welcomed and valued during their visit. Your attentiveness, knowledge of the menu, and ability to anticipate guests' needs will help set the standard for luxury service that our guests have come to expect at our esteemed establishment.
Responsibilities
Welcome guests warmly, provide menus, and ensure they have a comfortable dining experience.
Take accurate food and drink orders, maintaining a thorough knowledge of the menu and beverage offerings.
Serve food and beverages promptly, ensuring presentation and service standards are met.
Anticipate guests' needs, offering additional items or adjustments as necessary.
Address any guest concerns or complaints swiftly and professionally, escalating to management when necessary.
Collaborate with kitchen staff to ensure timely and accurate order delivery.
Assist in maintaining cleanliness and organization of the dining area, including tables, utensils, and service areas.
Participate in pre-shift briefings to stay informed about daily specials and operational updates.
Uphold company policies and procedures, especially regarding health and safety standards.
Requirements
Minimum of 2 years of experience in a similar role within a luxury hotel or fine dining restaurant.
Strong passion for delivering exceptional guest service and hospitality.
Excellent communication skills in both Greek and English; additional languages are a plus.
Ability to work well in a team in a fast-paced environment, exhibiting professionalism and poise.
Familiarity with POS systems and basic knowledge of food and beverage service protocols.
Dynamic personality with a keen attention to detail and a proactive approach to guest engagement.
Benefits
At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.
About the company
