senior groups & events executive

As a Senior Groups & Events Executive, you will play a key role in maximizing conversion opportunities and driving revenue growth for the hotel’s Groups & Events business. You will manage incoming inquiries, prepare tailored proposals, negotiate contracts, and work closely with Sales, Revenue Management, and Operations teams to ensure a seamless customer journey from inquiry to confirmation.

Responsibilities

• Manage and convert Groups & Events inquiries, ensuring timely follow-up and maximizing revenue opportunities.

• Prepare proposals, contracts, and event quotations in line with hotel pricing and commercial strategies.

• Build and maintain strong relationships with clients, agencies, and event planners throughout the sales process.

• Collaborate closely with Sales, Revenue Management, and Operations teams to ensure accurate event planning and execution.

• Negotiate rates, terms, and conditions while maintaining profitability and customer satisfaction.

• Maintain accurate records of business opportunities and client interactions, in CRM systems (Delphi, Opera, OnQ and other systems), ensuring data accuracy and proper tracking.

• Monitor conversion performance and identify opportunities to improve sales effectiveness and revenue generation.

• Conduct site inspections and client meetings when required to support business conversion.

Requirements

• Bachelor’s degree in hospitality management, Business Administration, or a related field.

• Minimum of 4 years’ experience in a similar role is mandatory.

• Strong understanding of hotel sales processes, group and event planning, and revenue management principles.

• Excellent organizational skills with the ability to manage multiple projects and deadlines simultaneously.

• Strong negotiation, communication, and relationship-building skills.

• Proficiency in Microsoft Office; experience with Delphi, Opera, OnQ, and event management systems is highly desirable.

• Fluency in Greek and English, both written and spoken; additional languages will be considered an asset.

• Strong attention to detail, commercial awareness, and a customer-focused approach.

Benefits

• At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).

• The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.