assistant housekeeping manager
Aug 2, 2026 · Conrad Athens The Ilisian
What you'll do
- Support housekeeping manager in daily department operations for smooth service delivery
- Supervise and coordinate housekeeping team to meet quality and productivity standards
- Conduct routine inspections of guest rooms and public areas
- Assist in onboarding and training housekeeping staff
- Oversee room assignment allocation and monitor task progress
- Manage inventory of cleaning supplies and equipment
- Respond promptly to guest inquiries or concerns about housekeeping
- Conduct daily briefings and team huddles
- Ensure compliance with health, safety, and fire regulations
- Oversee VIP room preparations and turndown services
- Collaborate with guest relations to track preferences and enhance guest experience
- Work with front office and engineering to resolve guestroom or maintenance issues
Key requirements
- 2+ years' experience
- Knowledge of housekeeping operations, cleaning techniques, and maintenance procedures
- Leadership and team management skills
- Communication skills and bilingual communication in Greek and English
- Multitasking and organizational skills
- Health and safety regulations knowledge
- Inventory management and training and onboarding
Benefits
- At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated.
- We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
- The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.
About the job
As an Assistant Housekeeping Manager, you will support the Housekeeping Manager in maintaining the highest standards of cleanliness and guest satisfaction throughout the hotel. Your keen attention to detail and strong leadership skills will help drive the performance and productivity of the housekeeping team, contributing to the overall guest experience.
Responsibilities
Support the Housekeeping Manager in managing the day-to-day operations of the Housekeeping Department to ensure smooth and efficient service delivery.
Supervise and coordinate the housekeeping team, ensuring compliance with established quality standards and productivity targets.
Conduct routine inspections of guest rooms and public areas to maintain high standards of cleanliness, presentation, and maintenance.
Assist in the onboarding and continuous training of housekeeping staff, fostering a culture of service excellence and attention to detail.
Oversee the allocation of room assignments and monitor progress to ensure timely and thorough completion of tasks.
Manage inventory levels of cleaning supplies and equipment, initiating purchase requests as necessary to maintain stock availability.
Respond promptly and professionally to guest inquiries or concerns related to housekeeping services, ensuring satisfaction and prompt resolution.
Conduct daily briefings and team huddles to align priorities, VIP arrivals, and operational updates.
Ensure compliance with Hilton policies, health and safety, fire regulations, and sustainability practices.
Oversee VIP room preparations and turndown services with elevated attention to detail.
Work closely with Guest Relations to track preferences and implement thoughtful gestures that reflect Conrad’s Smart Luxury ethos.
Collaborate closely with the Front Office and Engineering teams to address and resolve guestroom or maintenance issues promptly.
Requirements
Minimum of 2 years’ experience in a similar role, preferably in a luxury hotel environment.
Strong knowledge of housekeeping operations, cleaning techniques, and maintenance procedures.
Exceptional leadership and team management skills with the ability to motivate and inspire others.
Outstanding communication and interpersonal skills to engage effectively with guests and team members.
The ability to multitask and thrive in a fast-paced environment while maintaining attention to detail.
Knowledge of health and safety regulations pertaining to Housekeeping Procedures and Standards.
Fluency in Greek and English.
Benefits
At Conrad Athens The Ilisian, you’ll be part of a world-renowned luxury brand where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members’ professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.
About the company
