microsoft 365 cloud engineer

What you will do

• Deploy and Migrate: Establish new Microsoft 365 environments by reviewing and managing technical and business requirements. Execute assessment, migration, and implementation plans to transition from on-premises systems to Microsoft 365. Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Enhance Security: Plan and implement security projects using Microsoft solutions
• Optimize Processes: Improve internal efficiency and customer satisfaction by identifying opportunities to optimize processes and tools
• Documentation and Support: Prepare technical documentation, own customer issues, research and resolve problems, and provide prompt feedback. Ensure proper recording and closure of all issues and follow the SLA for issues with respect to the severity
• Collaboration: At our client’s, they work as a team- get ready to work very closely with your colleagues and Technical Lead for solving complex problems. Work in close collaboration with other ICC technical teams including (but not limited to) Information Security, Architecture, Technical Advisors etc. Occasionally participate in a 24/7 on-call rotation

What you will bring

• Working experience in IT with a focus on Microsoft 365 technologies
• Degree in Computer Science or related fields
• High proficiency in Greek and English, both written and verbal
• Familiarity with Microsoft technologies such as Active Directory, Exchange, Windows Servers & Clients
• Strong interest in developing skills in the security and compliance of the Microsoft 365 platform
• Exposure to on-premises to cloud migration projects
• Experience in a collaborative, team-oriented environment
• Highly self-motivated and self-directed with a passion for learning and sharing knowledge

Additional Skills to be considered as advantages

• Experience analyzing, troubleshooting, and providing solutions for technical issues
• Experience on MS-365 Presales Consulting
• Business oriented approach & solving problems attitude
• Previous Experience with Security & Compliance of Microsoft 365 Platforms
• Working with Solutions, like SCCM, WSUS, DLP, Email filtering, Device Management

What you will get

• Laptop, Monitor, Phone & software tools
• Learning & Development attitude: Trainings & practice tests on Cloud Technologies (and not only!)
• Free Vouchers to certify your new acquired knowledge
• Flexible Working Policy
• Referral Bonus- think about your network, they are hiring!
• Mobile Phone with unlimited data and voice plan
• Private Health Insurance
• Career Development Plan
• Social Events- at our client’s they grab every chance to celebrate every little occasion