sales and customer support coordinator

As a Sales and Customer Support Coordinator, you will play a crucial role in ensuring the smooth and efficient operations of the sales department. This position involves supporting the sales team with various administrative tasks, managing customer inquiries, preparing sales reports, and assisting with order processing and customer relationship management.

Provide administrative support to the sales team

Handle order entry, processing, and tracking

Manage inventory levels and assist with order fulfillment

Respond to customer inquiries and provide assistance with product information, pricing, and order status

Resolve customer issues and complaints in a timely and professional manner

Maintain and update customer records in the CRM system

Bachelor’s degree in Business Administration or any related field

Previous experience in sales support, sales administration, or customer service role

Experience with CRM software is a plus

Proficiency in English

Ability to work independently and as part of a team

Strong attention to detail

Proactive and resourceful with a positive attitude

Customer-focused mindset with a commitment to providing exceptional service

Competitive salary

Pernament contract of employment

Private health insurance

Extra benefits as an employee of COCO-MAT Group of companies