site reliability engineer - master data governance

As a Site Reliability Engineer - Master Data Governance, you will play a critical role in ensuring the reliability, scalability, automations and performance of our Data Governance production systems. You will work closely with our development and operations teams to build and maintain products, improve system reliability, and develop automated solutions to address operational challenges. Your role will involve optimizing platform efficiency, driving faster troubleshooting, and minimizing downtime to deliver superior business outcomes and customer experiences.

YOUR KEY RESPONSIBILITIES:

• Proactive Improvements: Proactively analyze incident patterns to provide diagnostic insights, helping to identify problems in the area of Data Governance and driving their resolution in collaboration with product team.

• Complex Problem Troubleshooting: Lead troubleshooting efforts for complex issues in collaboration with application support partners, including proactive management of alerts and participation in crisis management teams as required, regardless of working hours.

• Operational Excellence: Influence and collaborate with Data Governance product teams to prioritize and swiftly implement user stories focused on operational improvements.

• Automation: Identify and implement automation opportunities to enhance operational efficiency across all tasks. Collaborate with Cyber Security team for improving security measures.

• Observability Utilization: Use observability toolbox such as Dynatrace, ServiceNow, Azure Monitor, AquaSec, or SAP MDG Inbound/Outbound monitoring tools to identify and implement product improvements and automations aimed at enhancing incident resolution, product performance, and availability.

• Collaboration: Collaborate with architects, DevOps, and Applications Support engineers to find solutions that improve product stability and reduce incidents with proactive, long-term approach. Participate in DevOps routines contributing to problem identification and implementation of improvements.

• SRE Community Engagement: Work with Central SRE, SIAM manager, and the SRE Community of Practice to leverage synergies and share best practices.

ARE THESE YOUR SECRET INGREDIENTS?

• University Bachelor or Master’s degree in IT, Engineering, Computer Science.

• Proven experience in Site Reliability Engineering, DevOps, or similar role.

• 5+ years of professional experience in complex IT landscape and full stack technologies – mobile and web applications, Cloud (Azure, AWS, Google), OS, database, storage, virtualization, network.

• 2–5 years of experience in developing/maintaining Master Data objects within SAP applications (SAP MDG, S/4 HANA. SAP BPM, SAP MDM).

• Hands-on experience with BP (Customer, Supplier, Contact Person) Objects in either of the two SAP systems - SAP MDG or S/4 HANA.

• Proven experience in building end-to-end solutions, from requirement gathering to deployment.

• Experience integrating SAP MDG with enterprise systems like MS Dynamics365, S/4 HANA, SAP CRM.

• Strong proficiency in configuration, deployment, troubleshooting and supporting SAP MDG application with various customizations.

• Experience with SAP MDG and S/4 HANA background jobs monitoring and troubleshooting.

• Familiarity with reusable components, workflows, and libraries.

• Strong expertise in automation, monitoring, and performance tuning in SAP landscape.

• ITIL certification will be considered as an advantage.

• Strong collaboration and communication skills, with the ability to work effectively across teams.

• Excellent problem-solving skills and the ability to work under pressure during incident resolution.

• Fluent in written and verbal English.

ABOUT YOUR NEW TEAM:

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.

We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.

We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.

And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.

AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE

At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.