crm campaign manager

We are looking for a CRM Campaign Manager to join the Group’s Customer Experience Transformation & Data Strategy (Fixed & Mobile) Unit. 

Duties & responsibilities

• Design, develop and implement direct marketing campaigns in order to maximize success and conversion rates and provide unique customer experience
• Perform data analytics in order to extract meaningful insights and identify sub-segments of existing or potential customers to be targeted with our value propositions
• Compile and distribute up-to-date reporting on ongoing and completed campaigns measuring all relevant KPIs
• Create/source the appropriate content that is necessary to maximize campaign conversion rate
• Co-develop new campaign capabilities and functionalities to improve campaign effectiveness and efficiency
• Conduct testing, review and analysis of CRM activities to ensure optimal results

Required Skills

• Bachelor Degree in Marketing, Business Administration, Mathematics,
• Computer Science or Engineering
• A Master’s degree in Analytics, Statistics or related fields will be considered a plus
• 2+ years experience in CRM Campaigns
• Knowledge and proven experience in the use of analytics / data mining tools and methodologies
• Experience in large-scale enterprise applications, data management and CRM campaign management projects (e.g., CRM, Billing, ERP, Data Warehouse etc.) will be considered a plus
• Thorough understanding of project management fundamentals (Agile Project Management, Scrum Master experience will be considered a plus)
• Fluency in English (Proficiency)

To be successful as a CRM Campaign Manager you need the following:

• Problem-solving, organizational and team working skills, proactiveness and 'can do' attitude
• Effective prioritization whilst managing multiple projects at the same period
• Outstanding leadership, organizational, and time management skills
• A flexible, multitasking, detail-oriented and positive professionalism
• Strong work ethic and team spirit
• High degree of professionalism and strong interpersonal (verbal and written) communication skills

What we offer

At OTE Group, we recognize and reward every effort without discrimination, through a wide range of benefits and programs for our people:

Your benefits

• Competitive remuneration package
• Cafeteria benefits
• Company Mobile & Device Subsidies
• Fixed telephony, Internet & COSMOTE TV Packages
• Modern working environment, working laptop only

Your balance

• Flexible working arrangements
• Private insurance for employees and their family members
• Family Care: Maternity, childbirth and parental leave to care for children, above the minimum required by law. Provided equally to working mothers & fathers

Your wellness

• Health, safety & wellness programs: Exercise & Wellness Platform “The Coach”
• Wellness and sports activities, dietician appointments, medical check-ups, etc.
• OTE Group psychological service

Your development

We foster an empowering culture, encouraging our people to seize every opportunity to learn with the goal to achieve personal development, through:

• Unlimited access to digital learning platforms Percipio & Coursera
• Various f2f custom made learning academies
• Talent & rotation programs

Your On-boarding

• Virtual new hire pre-boarding & onboarding program
• A buddy to support you in the first months working with us