associate application support

Chubb is looking for an Associate Application Support professional to join our team. This is a permanent full-time position and a compelling opportunity to join a global, growing, financially stable and successful company. As an industry leader, Chubb is an employer of choice for skilled technology professionals aspiring to develop a meaningful career in a fast-paced, diverse company with offices in most major cities in the world.

Responsibilities:

• Reporting to the PRS IT System Manager, work within the PRS Application Support Team to deliver Incident, Problem and Service Request ticket resolutions within agreed SLAs for Level 1.5, Level 2 and Level 3 Application Support.
• Complete and publish RCA (Root Cause Analysis) reports for all P1 and P2 Incidents on CGM systems.
• Make code changes for any problem tickets identified in SQL or Power Builder 
• Manage and run regular and routine system jobs and processes to support the BAU business operation.
• Manage and run BAU system jobs and processes for mandatory regulatory reporting.
• Automate the running and maintenance of manual system jobs and processes.
• Build and maintain strong relationships with vendors and other Chubb teams to be able to provide effective and efficient Application Support
• Liaise with Third Party Software Suppliers

Qualifications

Qualifications:

• The Candidate should have a 1 to 2 years of enterprise PowerBuilder experience.
• Ability to Analyze the requirement.
• Experience in Client Server Application.
• Ability to investigate and debug PB Applications.
• Good knowledge in T SQL.
• Development experience of Java.
• A depth and breadth of experience in leading the successful delivery of structured and best practice Application Support to formal SLAs. 
• Strong personal drive and initiative to deliver successfully with minimal direction.
• Strong relationship building, team working and stakeholder management skills.
• Experience continually innovating, transforming, and improving cost and delivery efficiency.
• Proficiency in MS SQL Server (Integrated Services, Reporting Services & Analysis Services), MS Access and Excel.

Desired Qualifications:

• Financial sector experience, preferably insurance.
• Database schema design/tuning experience including tables, views, stored procedures etc., using
• Microsoft SQL Server or similar
• Qualifications: degree level or equivalent 
• ITIL qualifications would be useful

Our team makes the difference, every time. For this reason, we offer in return!

We offer hybrid working model, explicit, structured career development, a competitive salary package, annual bonus, private medical cover, monthly allowance for lunch, continuous learning experiences, work in a fun, lively environment with mentoring from our ground-breaking senior mentors.