What you'll do
- Answer incoming calls and respond to emails for Flex sales growth
- Handle Flex sales requests and coordinate actions with suppliers when needed
- Own and follow up requests until they are closed
- Manage client requests promptly and build professional relationships with key contacts
- Prepare and send client proposals within agreed timeframes
- Create and manage Flex sales bookings and related communications
- Log bookings quickly and accurately
- Provide accurate Flex sales reports to internal and external clients on time
- Update sales information systems, including Salesforce Flex requests
- Coordinate with departments to handle client requests efficiently
- Resolve client complaints by communicating with relevant departments and suppliers
- Log client interactions in the relevant CRM tool and booking system
- Handle tele-sales by providing quotes and immediate vehicle availability
- Identify and escalate situations requiring attention
- Follow company policies, guidelines and brand communication standards
- Meet agreed SLA and KPI targets
Key requirements
- Customer service, Telephone customer service and Complaint resolution
- CRM tools and IT literacy
- Administrative skills and Data entry accuracy
- English language and Verbal and written communication
- Listening skills and Tele-sales
- Sales proposals, Sales bookings and Sales reporting
- SLA and KPI management
- Any Field
About the job
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. The Sales Executive - Mobility Services is responsible for creating and providing additional value to Ayvens by cultivating relationships. Responsibilities: • Answer to…
About the company
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
About the company
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.