What you'll do
- Answer incoming calls and respond to emails
- Handle client requests promptly and maintain professional, friendly relationships
- Follow up requests until they are closed
- Prepare and send client proposals within agreed timeframes
- Set up clients in company systems, including the credit approval process
- Log orders quickly and accurately
- Provide accurate reports to internal and external clients on time
- Update sales information systems
- File client-related documents
- Coordinate with departments to handle client requests efficiently
- Handle and resolve client complaints
- Log all client interactions in the relevant CRM tool
- Assist with preparing and coordinating client events
- Identify and escalate situations requiring attention
- Follow company policies, guidelines, and brand communication standards
Key requirements
- Administrative skills and processes
- Customer service, complaint resolution, and client request follow-up
- CRM tools and sales information systems
- English language, verbal communication, and written communication
- Typing speed and accuracy; reporting accuracy
- IT literacy, active listening, and cross-functional coordination
Benefits
- The internship is provided through the 'Ατλας' (ΕΣΠΑ) funded program, under which the university undertakes payment and insurance.
About the job
Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. We are currently looking for a Direct Retail Coordinator Intern 🚀, through "'Ατλας" (ΕΣΠΑ) funded program, in the context of which the university undertakes their payment…
About the company
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
About the company
With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.
At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.
Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.