operations administrator

Autohellas Hertz is seeking for an Operations Administrator to join our team in Paiania.

Core Responsibilities

OBJECTIVE

The Operations Administrator is responsible for the timely management of all administration procedures following sales. Her/his main responsibility is to offer our customer a smooth experience by securing that all necessary documentation is sent correctly and on time and vehicles are delivered in a professionally manner.

COMMERCIAL ACUMEN

Ability to understand contracts terms in order to ensure correct contract documents have been sent to customers and to be capable of analytically explaining them.

RELATIONSHIP MANAGEMENT

Further enhance customer service level by monitoring day-to-day communication with customers concerning various issues and developing new ways of servicing.

CORRECT PRODUCT ORDERING & TIMELY DELIVERY OF VEHICLES

Maintain vehicle Registration Queue with proper statuses.

Develop procedures that minimize vehicle delivery time to customer while securing revenue for our company.

Essential Requirements

YOUR SKILLS

We need someone who is highly organized and prioritizes their workload well.

Has a proactive approach that produces desired results.

Is highly result-oriented and an excellent problem solver.

EFFECTIVE COMMUNICATION

Ability to communicate verbally and in writing, clearly and appropriately for the audience.

Proficient use of English in written and oral communication.

Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems.

PROBLEM SOLVING

The post holder would need to Identify and quickly resolve problems to allow the business to operate effectively.

DRIVING FOR RESULTS

A desire to constantly meet and exceed goals and improve business and personal performance.

Continuous focus on productivity.

ADAPTABILITY

Highly adaptive personality.

Ability to work under tight deadlines.

What we Offer

• Competitive remuneration & benefits package

• Dynamic & fast paced working environment

• Continuous learning & development opportunities