sous maître
Jul 26, 2026 · Atrium Hotels & Resorts
What you'll do
- Greet and escort guests with a professional and positive attitude
- Oversee guest flow within the restaurant
- Manage reservations and shifts
- Organize time effectively, prioritize tasks, and handle urgent situations
- Focus on service quality and economic/cost targets
- Liaise between kitchen and floor staff
- Maintain restaurant ambience including lighting, music, cleanliness, and hygiene
- Deal proactively with guest queries and complaints
- Advise guests on menu and beverage choices
- Handle guests' special occasion arrangements
- Promote special in-house events
Key requirements
- Hospitality knowledge and food & beverage knowledge including wine and cocktail expertise
- Customer relations skills and ability to handle guest queries and complaints
- Excellent communication and presentational skills in English, additional languages valued
- Leadership skills and ability to manage a team and shifts
- Organizational skills and multitasking abilities including time management and prioritization
- Professionalism, attention to detail, ability to handle pressure, and critical thinking
- Hospitalitypreferred
About the job
Our restaurant and bar area require an energetic, professional staff member who has an excellent track record in hospitality and who thrives in a fast-paced service environment. The focus is on professionalism and providing a superior customer experience. The ideal candidates must possess in depth knowledge about Food & Beverage in addition to superior customer relations skills. Excellent communication is essential to build a rapport with guests and ability to lead a team.
Applicant’s main accountabilities:
Greet and escort guests with a professional and positive attitude.
Oversee the flow of guests within the restaurant.
Manage the reservations and shift team. Organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately.
Focus on service quality as well as economic/cost targets.
Liaise between kitchen staff and floor staff.
Maintain ambience of restaurant – lighting, music, cleanliness, hygiene.
Oversee and pro-actively deal with guest queries and complaints.
Advise guests on menus & beverage choices.
Check and deal with guests Special Occasion arrangements (e.g. Birthdays, Anniversaries, Honeymoons, Weddings).
Promote special In-House events (e.g. Winemakers Dinners, Cocktails, Tasting sessions).
Applicant’s main qualifications:
Hospitality education will be appreciated.
Experience in a similar position in 4 or 5 star luxury hotels.
A genuine interest and understanding in food and drink – wine and cocktail knowledge is essential.
Fluency in English. A second foreign language (German/Russian/Hebrew) will be appreciated.
Applicant’s main capabilities and values:
Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail
Organizational and multitasking abilities
Professionalism / Responsibility
Critical thinking and Results orientation
Leadership skills and team spirit
A natural ability and confidence to sell/promote.
Exceptional communication and presentational skills
About the company
Being family owned and operated, Atrium stays true to the values of authentic Greek hospitality. Our people are locally sourced and trained to embody and express the sharing culture of a Greek Family. We welcome guests with warmth, fostering a sense of belonging and a genuine family feeling, as if they returned home. Our true passion is creating a luxury hospitality experience that comes from the heart.
About the company
Being family owned and operated, Atrium stays true to the values of authentic Greek hospitality. Our people are locally sourced and trained to embody and express the sharing culture of a Greek Family. We welcome guests with warmth, fostering a sense of belonging and a genuine family feeling, as if they returned home. Our true passion is creating a luxury hospitality experience that comes from the heart.