front office receptionist
Oct 17, 2026 · Atrium Hotels & Resorts
What you'll do
- Manage Front Office operations, including check-in/out, guest welcoming, payments, orders, special requests and complaints
- Maintain high standards of guest care
- Provide friendly, efficient and courteous service
- Operate switchboard, call center and reservations software
- Handle daily transactions accurately
- Answer and transfer telephone calls
- Escort guests to their rooms and show hotel facilities
Key requirements
- 2+ years' experience
- Front Office Operations, Hotel Management Software
- Guest Care, Customer Service, Complaint Handling
- Switchboard Operations, Call Center Software, Reservations Software
- English Language, Communication Skills
- Organizational Skills, Multitasking
- Payment Processing, Critical Thinking, Professionalism
- Hospitality Management / Business Administration / Any Field
About the job
A Front Office Receptionist needs to deal with guest requirements in a courteous, charming and professional sales-oriented manner following the company standards and procedures. To participate in all activities of the Front Office such as handling daily transactions accurately, answering and…
About the company
Being family owned and operated, Atrium stays true to the values of authentic Greek hospitality. Our people are locally sourced and trained to embody and express the sharing culture of a Greek Family. We welcome guests with warmth, fostering a sense of belonging and a genuine family feeling, as if they returned home. Our true passion is creating a luxury hospitality experience that comes from the heart.
About the company
Being family owned and operated, Atrium stays true to the values of authentic Greek hospitality. Our people are locally sourced and trained to embody and express the sharing culture of a Greek Family. We welcome guests with warmth, fostering a sense of belonging and a genuine family feeling, as if they returned home. Our true passion is creating a luxury hospitality experience that comes from the heart.