it support administrator (ott platform)
Aug 4, 2026 · Antenna Group
What you'll do
- Manage network configuration, performance, and security
- Provide first-level contact and problem resolution for hardware, software, and application issues
- Solve problems on Windows OS, Mac OS, and iOS platforms
- Troubleshoot issues and alter configurations on networking equipment like switches and Wi-Fi access points
- Apply advanced troubleshooting skills
Key requirements
- 2+ years' experience
- IT support with experience on Windows OS, Mac OS, and iOS
- Knowledge of networking principles, network configuration, and troubleshooting
- Experience with Active Directory and Exchange on the cloud
- Skills in managing switches, Wi-Fi access points, and UniFi networks administration
- Proficiency in new technologies and communication skills
- Time management and ability to handle multiple tasks under stress
- Computer Science / Any Fieldpreferred
Benefits
- Competitive remuneration package.
- Health and Life Insurance Plan.
- Friendly and challenging working environment.
About the job
We are seeking an IT Support Administrator responsible for providing technical and operational support to OTT Platform employees, ensuring the smooth operation of workplace technologies, systems, applications, and related infrastructure.
Responsibilities
Manage network configuration, performance, and security through Network Provide first-level contact and problem resolution for all users with hardware, software and applications problems
Solve problems on Windows OS, Mac OS, and iOS, platforms
Troubleshoot issues and alter configuration on networking equipment (switches, Wi-Fi access points).
User advanced troubleshooting skills
Requirements
A minimum of 2 - 3 years of experience in an IT support role
Bachelor’s degree or Diploma in Computer Science, Information Technology, or a related field
Proficiency in supporting Windows, Mac, and iOS
Experience with Active Directory and Exchange on the cloud
Basic knowledge of networking principles and troubleshooting
UniFi networks administration is a plus
Proficient user of new Technologies
Ability to meet daily deadlines under stressful conditions
Ability to deal effectively multiple tasks simultaneously
Good written and verbal communication skills in English
High ethical standards, fitting with the Values of Antenna Group
Benefits
Competitive remuneration package
Health and Life Insurance Plan
Friendly and challenging working environment




