technical account manager, independent software vendors, emea central, aws enterprise support

Oct 19, 2026 · Amazon Web Services (AWS)

Αττική·Oct 19, 2026

ΑττικήOn SiteΠληροφορικήPermanentFull Time

JOBILY AI SUMMARY

What you'll do

Guide customers, provide technical advice, and advocate for them within AWS
Keep AWS environments operationally healthy and optimized for cost, complexity, security, performance, and resiliency
Build trusted customer relationships and understand business needs and technical challenges
Lead technical discussions on incidents, architectural trade-offs, and risk management
Consult with stakeholders from developers through C-suite executives
Collaborate with Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
Identify opportunities for customers to gain additional value from AWS
Deliver service disruption reviews, monthly and quarterly metrics, and pre-launch planning
Solve customer challenges as workloads migrate to the cloud

Key requirements

AWS cloud services, Cloud architecture, and Distributed systems
Troubleshooting, Incident management, and Operational excellence
Cost optimization, Security, Risk management, and Networking
Databases, DevOps, and Container technologies
Technical consulting and Customer relationship management

About the job

As a Technical Account Manager (TAM) in the AWS Enterprise Support ISV segment, you will have a direct impact in helping our customers gain the most value from cloud technology. TAMs actively engage at the account level, providing recommendations and proactive advice throughout the entire cloud…

Amazon Web Services (AWS)

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