guest services agent

Join our family at Amanzoe as a Guest Services Agent.

RESPONSIBILITIES

Under the direction of the Front Office Management Team, the candidate will assist in providing customer focused service to our guests and suppliers, preparing all daily reports and guests arrival correspondence together with handling several other administrative tasks.

You will need to be a customer driven and an extremely proactive personality, with an outgoing, charismatic and approachable character.

QUALIFICATIONS

About the Successful Candidate

You will likely already possess experience of at least 2 years in a respective position, preferably in a 5* hotel. A Hospitality Degree from a certified school in Greece or abroad would be considered an asset. You will also already hold excellent working knowledge in Opera PMS or Fidelio, as well as MS Office. Excellent written and verbal Greek and English communication skills are required. Knowledge of an additional language is preferable (e.g. French, Italian, Spanish, other). Strong interpersonal abilities are essential for this role.

They are smart, driven and very detail-oriented

They have a strong instinct to collaborate with others, to look after the interests of our Company, our Guests, and our Colleagues.

Aman always looks to work with the most talented individuals in their field, all display the following common characteristics:

• They are value-driven and choose to belong to a value-based group. Therefore they respect and adhere to our ethical standards, and they adapt themselves to the cultural sensitivities of the unique locations where we live and work
• They are excellent communicators
• They are smart, driven and very detail-oriented
• They have a strong instinct to collaborate with others, to look after the interests of our Company, our Guests, and our Colleagues.

About the Benefits

Aman Resorts offer wonderful benefits including exciting career growth opportunities in a company that is growing rapidly.

• Discount on F&B Outlets
• Discount on Boutique
• Provided Uniform
• Employee Wellness Program which includes complimentary Yoga Classes, Tennis Classes and Gym Classes
• Amanzoe Elite Program with discounts on various restaurants and local stores
• Staff Party
• Family Day
• Access to Typsy (Training Platform)
• Accommodation
• Monthly Utility Allowance (Electricity and Water)
• Meal and Coffee breaks when on shift
• Staff Bus

If you're ready to take on the challenge of shaping the future of this unique property and creating unforgettable guest experiences, we invite you to join our team.