What you'll do
- Deliver a warm welcome and departure experience to guests
- Support Front Office operations, including check-in/out, guest communication, and concierge services
- Handle guest inquiries and requests efficiently and discreetly
- Maintain guest profiles and history for tailored service
- Collaborate with departments to ensure smooth service and guest satisfaction
- Anticipate guest needs and offer proactive assistance
- Promote in-house services and activities
- Keep workspaces and guest-facing areas clean, organised, and professional
- Uphold service standards and brand values in guest interactions
Key requirements
- 2+ years' experience
- Opera PMS or Fidelio and MS Office
- Front Office operations and hospitality operations
- Guest communication, guest service, and concierge services
- Guest profile and history management and in-house service promotion
- Multitasking, attention to detail, and workspace organisation
- Greek language, English language, and an additional language
- Hospitality Management
Benefits
- Shared accommodation with a monthly utility allowance, learning platform access, F&B and retail discounts, meals and coffee breaks, uniform and transportation, local discounts, staff events, and complimentary wellness activities including yoga, tennis, and gym classes.
About the job
We are looking for a dedicated and service-oriented Guest Assistant (Receptionist) to join our Front Office team at Amanzoe, in the Peloponnese, Greece. Reporting to the Front Office Management Team, the Guest Assistant will play a vital role in delivering the exceptional, personalised service that…
About the company
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values .
About the Property
Scattered with Unesco-protected ruins, the beach-fringed Peloponnese has been at the heart of Greek culture for millennia. Resting on the east coast of the Peloponnese near Porto Heli, Amanzoe is a modern-day Acropolis from which 360-degree views encompass olive groves and the Aegean sea. Pavilions and villas all offer private pools with stunning views and fragrant gardens, whilst speedboats await at the beach to zip between nearby islands.
About the company
At Aman we are on a mission to create the world’s ultimate luxury lifestyle brand; hotels, resorts, homes, experiences and products which transform our guests’ and owners’ perspectives and daily lives. To achieve our ambitions, we capitalise on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the ‘Aman way of life’ – a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values .
About the Property
Scattered with Unesco-protected ruins, the beach-fringed Peloponnese has been at the heart of Greek culture for millennia. Resting on the east coast of the Peloponnese near Porto Heli, Amanzoe is a modern-day Acropolis from which 360-degree views encompass olive groves and the Aegean sea. Pavilions and villas all offer private pools with stunning views and fragrant gardens, whilst speedboats await at the beach to zip between nearby islands.