digital business analysis specialist
Jul 28, 2026 · Alpha Bank
What you'll do
- Elicit, analyze and verify business needs and identify business problems
- Investigate and assess business information to identify interdependencies with other processes and digital products
- Draft clear and accurate business requirement documents
- Ensure technical feasibility and efficiency of proposed solutions by engaging IT team members
- Prepare and execute User Acceptance Testing scenarios
- Support business stakeholders to avoid delays and deficiencies
Key requirements
- 3+ years' experience
- Business Analysis and Digital Processes
- Business Requirements Documentation and User Acceptance Testing
- Stakeholder Support and Communication Skills
- Analytical Thinking and Creative Problem-Solving
- Attention to Detail and Customer-Centric Mindset
- MS Office Suite proficiency
- English and Greek Language Proficiency
- Business / Engineeringpreferred
Benefits
- A friendly and collaborative working environment, a culture focused on learning and development, opportunities to work on complex transformation projects, flexible working options, and a competitive salary and benefits.
About the job
As a Digital Business Analysis Specialist you will be responsible for analyzing the business needs and incorporating them to business requirements to facilitate Bank’s services available through its digital channels.
What you will be doing
• Elicit, analyze and verify the business needs as well as identify business problems.
• Actively listen, investigate and assess business information to identify interdependencies with other processes/digital products and with the documentation of business requirements.
• Draft business requirement documents in a clear, accurate and professional manner providing all information needed.
• Ensure the technical feasibility and efficiency of the proposed solutions by engaging the competent IT team members, where necessary.
• Prepare and execute User Acceptance Testing (UAT) scenarios to verify that the delivered features match the specification provided.
• Support the engaged business stakeholders in their scenarios to avoid delays and deficiencies.
What you need to have
• A Bachelor’s degree in technical/business field, engineering or relevant field.
• A Master’s degree in related field is preferred.
• At least three (3) years of working experience in business analysis preferably in digital processes.
• Strong communication and collaboration skills.
• Solid analytical thinking and creative problem-solving skills.
• Attention to detail.
• A Customer-centric mindset and a passion for improving Customer experiences.
• Proficient use of the MS Office suite (especially Excel and PowerPoint).
• Excellent command of the English and Greek languages (written and spoken).
What we offer
It’s all about our people. At Alpha Bank, you will enjoy:
A friendly and collaborative working environment that supports taking initiative and action
A culture that centers around learning and continuous development and encourages everyone to bring their best self to work
The opportunity to challenge your thinking through your participation in complex tasks and transformation projects
Being part of a large organization with a leading role in the Greek economy and a strong presence in the community
Flexible working options
A competitive salary and benefits
About the company
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.
About the company
Our purpose at Alpha Bank is to enable progress in life and business for a better tomorrow, by integrating finance seamlessly into our customers’ lives. Since 1879, when J.F. Costopoulos founded Alpha Bank, our success is rooted in the relationships of trust we maintain with our customers. Today, we look to the future and aspire to be recognized as a reliable partner that helps businesses evolve and succeed in the green and digital economy, as well as an enabler of inclusive progress for our people, customers and communities. Join us on this journey.