customer suspicious transactions alerts monitoring officer

As a Customer Suspicious Transactions Alerts Monitoring Officer, you will play a key role in protecting the integrity of our financial ecosystem. You will be at the frontline of financial crime detection — reviewing customer alerts, conducting investigations, and preparing Suspicious Transaction Reports that help us stay ahead of money laundering and terrorist financing risks.

Your attention to detail, analytical thinking, and commitment to compliance will directly contribute to a safer, more transparent banking environment.

What you will be doing

• Assess the Bank’s customers and their transactions for potential money laundering or terrorist financing risks by processing daily alerts generated by internal systems
• Ensure alerts are reviewed and closed in a timely, well-documented, and compliant manner
• Communicate with Branches and Business Units to gather relevant transactional documentation and context
• Verify the completeness and accuracy of customer data and investigative documentation
• Maintain effective communication with internal stakeholders, offering clear guidance throughout the alert review process
• Prepare and justify Suspicious Transaction Reports (STRs) when serious indications arise, acting as the first level of control in the escalation process

What you need to have

• A BSc in Finance, Business Administration or a related field; a Master’s degree is a strong plus
• A minimum of one (1) to three (3) years of experience in Compliance Control, AML, or similar financial crime prevention functions
• Solid knowledge of transaction monitoring, customer due diligence, regulatory compliance, and financial crime compliance (FCC) frameworks
• Strong analytical mindset combined with critical thinking and sound decision-making ability
• Excellent communication and collaboration skills, with the confidence to liaise across departments and guide stakeholders
• High attention to detail, organizational accuracy, and a strong sense of accountability in all aspects of your work
• A proactive and team-oriented approach, with a drive to contribute to a high-integrity, compliance-focused culture

What we offer

It’s all about our people. At Alpha Bank, you will enjoy:

• A friendly and collaborative working environment that supports taking initiative and action
• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work
• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects
• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community
• Flexible working options
• A competitive salary and benefits

All applications will be acknowledged and treated in utmost confidence.