business center relationship manager

As Business Center Relationship Manager, you are responsible for enhancing the relationships with medium-sized business,  by addressing customers’ needs, dealing with complaints and offering the best possible services, as well as for implementing actions to achieve Business Area’s financial targets.

What you will be doing

• Contribute to professional relationships with customers and checks their financial performance by identifying customers’ potential needs for financial products and services 

• In collaboration with the Business Center Manager or Assistant Manager, searche for new customers to generate revenue for products / services and increase customer portfolio 

• Assist in handling any customer issues and complaints by providing high-quality services

• Monitor the financial statement of the customers of their responsibility, adverse data and any delays and takes the necessary actions accordingly

• Participate in the attraction of deposits and the promotion of financial products, asset management products and other banking services, considering the specific requirements of their customers and the current market conditions

• Participate in actions with other Bank Business Areas, the Branch Network and Group Companies in order to provide seamless service to the Business Center’ s customers in a timely manner and take advantage of cross-selling opportunities that may arise

• Participate in the development of cross selling sales, in cooperation with Bank’s Business Areas and Group Companies

• Prepare reporting material for the Business Center clientele as requested by various Divisions of the Bank

• Responsible for the execution of the Budget applicable to his/her clientele

What you need to have

• A bachelor’s degree in Business, Finance, Economics, Banking, Accounting or in any scientific (e.g., mathematics, statistics) or engineering fields

• A master’s degree in related field would be considered an asset

• At least three (3) years of professional experience in client facing / client-servicing roles

What we offer

It’s all about our people. At Alpha Bank, you will enjoy:

• A friendly and collaborative working environment that supports taking initiative and action

• A culture that centers around learning and continuous development and encourages everyone to bring their best self to work

• The opportunity to challenge your thinking through your participation in complex tasks and transformation projects

• Being part of a large organization with a leading role in the Greek economy and a strong presence in the community

• Flexible working options

• A competitive salary and benefits