senior product manager (4075)
Sep 14, 2026 · Allwyn Hellas
What you'll do
- Lead and develop own team supporting performance and professional growth
- Manage execution of customer experience strategy for Gaming
- Set performance targets and apply improvements to achieve business goals
- Define customer satisfaction standards and KPIs and drive initiatives to enhance experience
- Manage budgets, monitor execution, and identify cost optimization opportunities
- Develop product content, mechanics, and features to strengthen competitiveness
- Establish processes, standards, and procedures to ensure efficient and compliant operations
- Align with Marketing team to support go-to-market initiatives and maximize engagement
- Analyze market trends, customer insights, and performance data to introduce improvements
- Collaborate with teams, vendors, and stakeholders to deliver customer propositions and successful launches
Key requirements
- 7+ years' experience
- Product management and team leadership skills
- Customer experience strategy and customer journey design expertise
- Market analysis and analytical skills
- Stakeholder management and communication skills
- Marketing techniques and product content development
- Budget management and performance monitoring
- IT literacy and collaboration skills
- Process establishment skills
- Marketing / Economics / Business Administrationpreferred
Benefits
- Competitive salary package and bonus scheme.
- Health insurance coverage, Pension Plan and Annual Health Checkup.
- Hybrid working model, state of the art facilities including gym & restaurant.
About the job
As a Senior Product Manager, you will play a key role in shaping and improving customer experiences across all touchpoints. You will design customer journeys, identify customer needs, and introduce impactful improvements that enhance satisfaction, and support business growth. Working closely with…
About the company
Allwyn is a multi-national gaming entertainment company, lottery-led and with leading market positions and trusted brands across Europe and North America. Its purpose is to make play better for all by focusing on innovation, technology, player safety and returning more to good causes across a growing casual gaming entertainment portfolio.
In Greece, it is active through OPAP S.A. and subsidiaries, which provide numerical lotteries, land-based and online sports betting, passive lotteries and instant win games (SCRATCH), Video Lottery Terminals (VLTs), land-based horseracing mutual betting, and online casino games.
Moreover, it holds a leading position in terms of embedding Responsible Gaming principles in its operations. Furthermore, it prioritizes giving back to Greek society, delivering tangible and longstanding support, through an extensive Corporate Responsibility program, which focuses on Health, Sports, Employment, and Sensitive Social Groups.
Our Values: We do what is right; We think differently; We win together. These are the foundations of our corporate culture. They are at the heart of our company and guide our behavior, our way of acting and cooperating, our interaction with our customers, our partners, and society.
Today, we are among the Top Employers in Greece. We have received the Top Employer certification for four consecutive years (2023-2026), which reflects our ongoing commitment to a great workplace and a people-first culture.
About the company
Allwyn is a multi-national gaming entertainment company, lottery-led and with leading market positions and trusted brands across Europe and North America. Its purpose is to make play better for all by focusing on innovation, technology, player safety and returning more to good causes across a growing casual gaming entertainment portfolio.
In Greece, it is active through OPAP S.A. and subsidiaries, which provide numerical lotteries, land-based and online sports betting, passive lotteries and instant win games (SCRATCH), Video Lottery Terminals (VLTs), land-based horseracing mutual betting, and online casino games.
Moreover, it holds a leading position in terms of embedding Responsible Gaming principles in its operations. Furthermore, it prioritizes giving back to Greek society, delivering tangible and longstanding support, through an extensive Corporate Responsibility program, which focuses on Health, Sports, Employment, and Sensitive Social Groups.
Our Values: We do what is right; We think differently; We win together. These are the foundations of our corporate culture. They are at the heart of our company and guide our behavior, our way of acting and cooperating, our interaction with our customers, our partners, and society.
Today, we are among the Top Employers in Greece. We have received the Top Employer certification for four consecutive years (2023-2026), which reflects our ongoing commitment to a great workplace and a people-first culture.