About the job
In this role, you will have the opportunity to be responsible for accurately recording customer purchase orders in the order management system. Each day, you will ensure timely cross-functional issue resolution, including order cleaning for both manual and electronic orders. You will also showcase your expertise by utilizing the necessary tools and adhering to Service Level Agreements.
You will be mainly accountable for:
• Handling pro-active communication with customers and internal functions in order to guarantee customer satisfaction (e.g. Customer surveys)
• Managing clean order entry according to the relevant requirements (prices, quantities, dates, customer and company data, etc.) to allow order execution in the system (SAP)
• Monitoring and following up cases as needed. Communication with customers for overdue handling
• Preparing, collecting and archiving documentation regarding the orders (invoices, SOX documents, VAT exemption documents etc.)
• Cooperating with Accounting Department and supply chain team for maximizing results in delivery and suppliers handling using ABB systems and platforms
Qualifications for the role
- Bachelor’s Degree
- 1-2 years of experience in relevant field
- Strong Computer literacy (MS Office, Outlook)
- Excellent command of Greek & English language
- Knowledge of CRM systems (SAP)
- A collaborative, solution-focused approach
- Self-motivation, strong written and spoken communication skills
Άλλο
On Site
Permanent
Full Time
About the company
Industries are the beating heart of the modern world. They power us; protect us; move and connect us; make things for us.
Today, how industries run is critical. From energy, power and mining to building, transport, manufacturing, and more – they need to meet the global demand, be more sustainable, efficient, and manage transitions. To them, "running” is no longer enough – they need to outperform.
At ABB, we are on a mission to help industries outrun – leaner and cleaner.
With our leading technologies in electrification and automation, we help all industries run at high performance and become more productive, efficient and sustainable so they can outperform.
We call this ‘Engineered to Outrun.’
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