fulfillment shift supervisor hsc
Nov 11, 2026 · ΑΒ Βασιλόπουλος
What you'll do
- Manage employee schedules, shifts and leave for a large team
- Oversee accurate and timely order picking, put-away and consolidation
- Resolve fulfillment-related issues and challenges during your shift
- Monitor compliance with hygiene and safety rules
- Track key performance indicators (KPIs)
- Report outcomes through Fulfillment Systems
- Improve fulfillment processes to enhance efficiency and customer satisfaction
Key requirements
- 2+ years' experience
- People management and fulfillment center operations
- Scheduling and KPI tracking
- Order picking, put-away and order consolidation
- Quality control and issue resolution
- Hygiene and safety compliance
- Microsoft Office, Microsoft Excel, ERP systems, Warehouse Management Systems and English language
- Supply Chain Management / Logistics / Business Administration / Other Fieldpreferred
About the job
As Fulfillment Shift Supervisor, you will be responsible for overseeing and coordinating the efficient operations of our fulfillment center.We are looking for a talented person, with strong people management skills and attention to detail, who want to be part of an amazing team. A professional that is willing to grow in the fast-moving food retail business sector.
Your Purpose
As Fulfillment Shift Supervisor, you will be responsible for overseeing and coordinating the efficient operations of our fulfillment center.We are looking for a talented person, with strong people management skills and attention to detail, who want to be part of an amazing team. A professional that is willing to grow in the fast-moving food retail business sector.
What you will focus on
Responsible for the proper management of a large group of employees, schedules working hours, shifts and employee leaves
Oversee the accurate and timely picking, put-away and consolidation of customer orders, maintaining a high level of quality control
Handle and resolve any fulfillment-related issues or challenges that may arise during your shift promptly and effectively
Monitors the proper compliance for hygiene and safety rules
Keep track of key performance indicators (KPIs)
Reports for the outcomes through Fulfilment Systems
Actively contribute to the improvement of fulfillment processes, suggesting innovative ideas and implementing changes to enhance efficiency and customer satisfaction
Who we are looking for
Previous working experience, 2-5 years, in a similar position preferably in logistics or retail (store operations), or in any other sector with people management
Bachelor’s degree in Supply Chain, Logistics, Business Administration, or in other field, will be considered as an asset
Very good knowledge of Microsoft Office (especially Excel)
Experience in ERP Systems, WMS
Very good knowledge of English language (both written and verbal)
The value you bring
Ability to organize and plan tasks
Communication and adaptive skills
Customer service orientation
Teamwork and cooperation



