Η Phoenix Engineering Group είναι ο ηγέτης στον τομέα της τεχνολογίας ευρυζωνικών συνδέσεων και υποδομών, διαθέτοντας ένα εντυπωσιακό χαρτοφυλάκιο έργων στη Γερμανία, την Ελλάδα και τις Κάτω Χώρες. Εξυπηρετούμε τις ποικίλες ανάγκες των παρόχων τηλεπικοινωνιών και υποδομής σε όλη την Ευρώπη και παρέχουμε όλες τις απαραίτητες υπηρεσίες για την υλοποίηση των έργων τους end to end.

Η Phoenix Engineering Group είναι ο ηγέτης στον τομέα της τεχνολογίας ευρυζωνικών συνδέσεων και υποδομών, διαθέτοντας ένα εντυπωσιακό χαρτοφυλάκιο έργων στη Γερμανία, την Ελλάδα και τις Κάτω Χώρες. Εξυπηρετούμε τις ποικίλες ανάγκες των παρόχων τηλεπικοινωνιών και υποδομής σε όλη την Ευρώπη και παρέχουμε όλες τις απαραίτητες υπηρεσίες για την υλοποίηση των έργων τους end to end.

Phoenix Engineering

Κατασκευαστικός Κλάδος / Τεχνικά Επαγγέλματα

Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Τηλεπικοινωνίες

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FullTime

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As a Construction Administrator you will assist our company with the efficient completion of our FTTx projects by executing a variety of administrative tasks. The position holder will handle sensitive information and content with confidentiality and discretion.How you will contribute to our success:<ul><li>Assist the Account and Project Managers with the evaluation of all contract documents and preparing reports for any deficiencies in the project;</li><li>Create project schedules, and communicate project updates;</li><li>Maintain accurate work logs, job information sheets, project team rosters as well as documents regarding FTTx projects and construction, including maintenance agreements, equipment information and warranties;</li><li>Performing billing tasks - preparing invoices, changing orders, work orders, purchase orders etc.</li></ul>To be a fit you will need:<ul><li>Higher education degree;</li><li>1-3 years of relevant working experience in construction services, administrative support, contract administration, or relevant field;</li><li>Understanding of the construction industry and processes;</li><li>Basic accounting skills;</li><li>Excellent command of the English language, oral and written;</li><li>Good command of the German language, oral and written;</li><li>Excellent use of Microsoft Office (Word, Excel, and PowerPoint);</li><li>Excellent organizational and communication skills;</li><li>Ability to work -when needed- independently as well as in a Team.</li></ul>What we offer:<ul><li>Competitive remuneration package;</li><li>Catered lunch benefit;</li><li>Private Health Insurance;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>

Construction Administrator (German Speaker)

As a Customer Support Coordinator you will have to manage and guide a team of customer service employees and ensure that the team complies with the policies and procedures of the organization. You will also be responsible for maintaining a positive image, brand, and reputation of the organization.How you will contribute to our success:<ul><li>Manage our team of the Backoffice and Field Customer Service Representatives, motivating the team to perform at their best;</li><li>Ensure clients’ appointments with House/Field Surveyors and Technicians of the company are held and hence that the daily targets (number of outbound calls, number of visits at subscribers’ premises) are met;</li><li>Manage customer support tickets through coordination with the relevant departments;</li><li>Ensure that the clients’ as well as internal databases are always up to date;</li><li>Ensure that team members always adhere to the company guidelines and policies;</li><li>Guide and help the team to identify and resolve any customer service queries;</li><li>Report to the Project Manager on progress and outstanding issues.</li></ul>To be a fit you will need:<ul><li>Customer Service Certification;</li><li>2 years of experience as a Customer Support Coordinator or a similar role in the Customer Service department;</li><li>Very good command of the German Knowledge (current level: B2);</li><li>Excellent knowledge of English language;</li><li>Awareness of reporting tools;</li><li>Strong analytical and problem-solving abilities;</li><li>Outstanding management and leadership skills;</li><li>Excellent written and verbal communication skills.</li></ul>Ideally, you ’ll also have:Previous working experience in the telecommunications industry.What we offer:<ul><li>Competitive remuneration package;</li><li>Private Health Insurance;</li><li>Flexible remote working;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>

Customer Support Coordinator

As a Documentation Engineer, you will play an integral role in the implementation of fiber optics projects and ensure high-quality results in the documentation of the required technical plans.How you will contribute to our success:<ul><li>Complete day to day network tasks according to the project timelines and required deliverables;</li><li>Prepare “As Built” Documentation and BOMs (Bill of Materials);</li><li>Review Design engineering deliverables and initiate appropriate corrective actions;</li><li>Perform overall quality control of the work (plans) and report to the PM regularly on project status;</li><li>Prepare the blueprints to be submitted maintain a frequent contact with the respective authorities;</li><li>Design technical plans required by local authorities;</li><li>Collect necessary paperwork for the issuance of necessary permits and submit it to competent authorities;</li></ul>To be a fit you will need:<ul><li>Bachelor’s Degree in Engineering, Telecommunications, or another related technical field;</li><li>2 years of previous experience in telecommunication industry;</li><li>Excellent knowledge of QGIS/ArcGIS;</li><li>Good knowledge of AutoCAD or other similar design and visualization software;</li><li>Advanced MS Office skills;</li><li>Excellent command of the English language;</li><li>Flexible to think quickly and resolve design issues with robust decision-making;</li><li>Attention to detail and strong analytical skills.</li></ul>Ideally you shall also have:<ul><li>Previous working experience in FTTx projects;</li><li>German language (current level B2);</li></ul>What we offer:<ul><li>Competitive remuneration package;</li><li>Private Health Insurance;</li><li>Flexible remote working;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>Phoenix Engineering is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences and treat them with fairness and confidentiality. We do not discriminate based on age, sex, race, color, religion, national origin, disability or any other characteristic. If you are ready to unlock your potential, we will be happy to receive your CV!

Documentation Engineer

As an FTTx Project Engineer, you will be responsible for conducting and monitoring the design of FTTx fiber optics network and the progress of projects. You will play an integral role in the implementation of fiber optics projects and ensure high-quality results in the designing of the required technical plans.How you will contribute to our success:<ul><li>Complete day to day network tasks according to the project timelines and required deliverables;</li><li>Identify, escalate, and find cost-effective solutions;</li><li>Produce low-level design civil and fiber drawings;</li><li>Prepare “As Built” Documentation and BOMs (Bill of Materials);</li><li>Review Design engineering deliverables and initiate appropriate corrective actions;</li><li>Perform overall quality control of the work (plans) and report to the PM regularly on project status;</li><li>Prepare the blueprints to be submitted maintain a frequent contact with the respective authorities;</li><li>Design technical plans required by local authorities;</li><li>Collect necessary paperwork for the issuance of necessary permits and submit it to competent authorities;</li><li>Collaborate with the finance team to develop and manage budgets for FTTx design projects.</li></ul>To be a fit you will need:<ul><li>Bachelor’s Degree in Engineering, Telecommunications, or another related technical field;</li><li>2 years of previous experience in telecommunication industry;</li><li>Excellent knowledge of QGIS/ArcGIS;</li><li>Excellent knowledge of AutoCAD or other similar design and visualization software;</li><li>Advanced MS Office skills;</li><li>Excellent command of the English language;</li><li>Flexible to think quickly and resolve design issues with robust decision-making;</li><li>Attention to detail and strong analytical skills.</li></ul>Ideally you shall also have:<ul><li>Previous working experience in FTTx projects;</li><li>German language (current level B2);</li></ul>What we offer:<ul><li>Competitive remuneration package;</li><li>Catered lunch benefit;</li><li>Private Health Insurance;</li><li>Flexible remote working;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through theoretical and on the job training;</li><li>Other corporate benefits.</li></ul>Phoenix Engineering is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences and treat them with fairness and confidentiality. We do not discriminate based on age, sex, race, color, religion, national origin, disability or any other characteristic. If you are ready to unlock your potential, we will be happy to receive your CV!

FTTx Project Engineer

As an&nbsp;IT Manager&nbsp;you will oversee the entire organization's IT infrastructure, systems, and operations, and manage the IT team.How you will contribute to our success:<ul><li>Lead and manage a team of IT professionals, including system administrators, data infrastructure specialist, application developers and IT support staff.</li><li>Oversee the design, implementation, and maintenance of the organization's IT infrastructure, including hardware, software, networks, and servers.</li><li>Develop and implement IT strategies, initiatives, and technology roadmaps aligned with organizational goals and objectives.</li><li>Control Department’s Budget and ensure positive ROI;</li><li>Ensure IT Systems and Policies are compliant with ISO 27001 requirements;</li><li>Coordinate the security and integrity of IT systems, networks, and data through the implementation of robust security measures, protocols, and best practices.</li><li>Monitor and assess the organization's IT security posture, identify vulnerabilities and risks, and implement appropriate controls and mitigation strategies.</li><li>Organize IT projects and produce timely and in-budget results through prioritization, resource allocation and capacity management.</li></ul>To be a fit you will need:<ul><li>Degree in&nbsp;Electrical and Computer Engineering&nbsp;or a related field; Master's degree preferred;</li><li>Proven experience in a leadership role in IT and project management of&nbsp;multi-disciplinary&nbsp;departments;</li><li>Extensive knowledge of IT systems, architectures, technologies, and best practices;</li><li>Solid understanding of IT governance, compliance, risk management, and security frameworks;</li><li>Strong leadership, communication, and interpersonal skills, with the ability to build, develop and motivate high-performing teams;</li><li>Excellent analytical and problem-solving abilities, with a strategic mindset and a focus on driving results, innovation and continuous improvement.</li></ul>What we offer:<ul><li>Competitive remuneration package;</li><li>Active participation in exciting and challenging projects that shape the infrastructure of the future;</li><li>Opportunities to develop new skills and progress your career through on the job training;</li><li>Other corporate benefits.</li></ul>Phoenix Engineering is an equal opportunity employer. We welcome applications from candidates of all backgrounds and experiences and treat them with fairness and confidentiality. We do not discriminate based on age, sex, race, color, religion, national origin, disability or any other characteristic. If you are ready to unlock your potential, we will be happy to receive your CV!

Phoenix Engineering

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