At NN, our purpose is to help people care for what matters most to them.
The world in which we live may change, but what really matters to people remains the same. Family, friends, love, health, home and work. Work is an important part of life. But you are more than just a colleague and that is something we understand very well at NN. You don’t just develop skills and competencies at work. You’ve got different roles in life and you take something from everything you do. That’s what makes everyone different. At NN we believe that differences makes us better.

At NN, our purpose is to help people care for what matters most to them.The world in which we live may change, but what really matters to people remains the same. Family, friends, love, health, home and work. Work is an important part of life. But you are more than just a colleague and that is something we understand very well at NN. You don’t just develop skills and competencies at work. You’ve got different roles in life and you take something from everything you do. That’s what makes everyone different. At NN we believe that differences makes us better.

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Due to the continued growth of our practices, we are now recruiting a Data Quality Engineer for our team to focus on ensuring the quality and accuracy of our data, with a strong emphasis on data quality (DQ) and data governance practices. We embrace the flexibility of our employees, working in a hybrid set-up, providing a home-office budget as well. Your day-to-day:<ul><li>Develop data validation and reconciliation processes to ensure data accuracy and integrity.</li><li>Monitor and maintain data quality across various data sources and systems.</li><li>Collaborate with data analysts and other stakeholders to identify and resolve data quality issues.</li><li>Document data quality procedures and standards.</li><li>Perform root cause analysis on data discrepancies and implement corrective actions.</li><li>Support data governance initiatives and ensure compliance with data policies.</li><li>Perform data profiling to define data elements.</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, Information Systems Engineering or any other relevant field.</li><li>1-3 years of experience in the field.</li><li>Knowledge of relational database platforms and T-SQL</li><li>Experience in using one or more of the followings: Azure Data Factory, Talend, Databricks.</li><li>Understanding of data quality principles and best practices.</li><li>Experience in working with large data sets.</li></ul>It would be a plus if you also possess:<ul><li>Azure Data Engineer certificate (or equivalent).</li><li>Knowledge of Insurance Industry.</li><li>Acquaintance with Python/PySpark.</li><li>Experience with data quality and data governance tools (Collibra or equivalent) and methodologies.</li></ul>Personal Profile:<ul><li>Motivated and energetic with ownership mentality.</li><li>Strong communication skills and team spirit.</li><li>Results/Goal Oriented and customer focus way of working.</li><li>Ability to deliver results on time and under pressure.</li><li>Strong problem-solving skills and analytical thinking along with a desire to keep learning and growing.</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria</li><li>Recently renovated offices, central location, with easy access</li></ul>

Data Quality Engineer

As a Back End Engineer you’ll lead the way to modernization, playing a key-role in our growing SW Engineering team (currently we are 9). The main focus will be to drive the transformation of legacy internal applications, ensuring smooth migration into new technologies that meet the current and future needs of our business.This is a great opportunity to work closely with both local and international stakeholders, as we have very ambitious global goals for this and the upcoming years. You will get the opportunity of delivering high-impact in keeping our large financial solutions rolling.Your day-to-day:<ul><li>Collaborate with a cross-functional team, including Software Engineers, Business Analysts, and main tech and non-tech stakeholders, to enhance and modernize our legacy financial systems.</li><li>Translate complex business requirements from the financial sector into detailed technical specifications and deliver robust, scalable solutions.</li><li>Develop, test, and deploy COBOL/400 and RPG/400 applications on AS400 systems, ensuring seamless integration with IBM Web Services and SQL databases.</li><li>Lead the design and implementation of database architecture, focusing on optimization, scalability, and future-proofing.</li><li>Contribute to the migration of legacy systems to modern technology stacks, recommending and implementing new features and improvements based on best practices.</li><li>Work within a Service-Oriented Architecture (SOA) environment and use ETL tools to ensure data flow efficiency and accuracy across systems.</li><li>Document your technical findings, share insights with the team, and champion best practices for COBOL development across the organization.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Computer Science, Engineering, or a related field (a relevant postgraduate degree is highly appreciated).</li><li>Minimum 5 years of professional experience in software development, integration projects, or business analysis within the financial sector (insurance or banking).</li><li>Proven expertise in COBOL/400, RPG/400, AS400, and IBM Web Services, with strong knowledge of SQL programming.</li><li>Solid understanding of database architecture, design, and implementation.</li><li>Familiarity with Service-Oriented Architecture (SOA) and ETL tools.</li><li>Strong ability to translate business requirements into technical solutions for large-scale environments.</li><li>Experience in handling large-scale projects in a fast-paced financial environment.</li></ul>Personal Profile:<ul><li>In-depth understanding of the insurance and/or banking sectors.</li><li>Strong communication and analytical skills, with the ability to collaborate effectively across teams.</li><li>Confidence and decisiveness when working autonomously, but also a strong team player.</li><li>Excellent organizational skills and the ability to manage multiple tasks in a complex environment.</li><li>Change management and risk management expertise to handle evolving project requirements.</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications.</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>One-time budget for home-office equipment to make your work-from-home comfortable.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>

Back End Engineer - Legacy Systems Modernization / Integration

The Product Owner (Claims) will take on developing digital solutions that help customers solve their problems and needs. You will leverage your experience towards simplifying complex things and creating new solutions, along with great Customer Experience, conversion, and value generation.You’ll play a crucial role in shaping the future of our digital Claims platform.Your day-to-day:<ul><li>Set the vision &amp; roadmap: Define and lead the vision for the development of our customer-facing Claims platform, ensuring alignment with business objectives and customer needs.</li><li>Customer-centric solutions: Craft high-quality digital experiences that directly address customer pain points and needs, grounded in continuous research and insights.</li><li>Drive value: Develop the Claims platform, with focus on maximizing tangible benefits, for both our customers and the business.</li><li>Stay ahead of trends: Continuously analyze market trends and innovations, identifying opportunities to evolve our platform and stay competitive.</li><li>Hypothesis-driven development: Define and validate hypotheses using data-driven approaches such as A/B testing and Usability studies.</li><li>Own the backlog: Manage the product backlog, turning business needs into clear requirements and acceptance criteria for the development team.</li><li>Prioritize with data: Use insights from various sources (e.g. web analytics, customer research, behavioral data, usability testing, product details, sales results and market trends) to prioritize feature development and platform enhancements.</li><li>Report &amp; align: Regularly report progress to leadership and stakeholders, aligning the platform’s evolution with NN’s strategic objectives.</li><li>Budget management: Ensure responsible management of the project budget and keep stakeholders informed of financial health.</li><li>Collaborate &amp; communicate: Foster strong, respectful relationships with key stakeholders, other Product Owners, and external partners.</li><li>Scrum leadership: Lead the team in Scrum ceremonies, such as sprint planning, reviews, and backlog refinements, ensuring timely delivery of features.</li><li>Team Spirit: Build a "one team" culture, promoting trust, transparency, and open communication within the development team.</li></ul>Qualifications:<ul><li>Bachelor's or Master's degree in Business Administration, Information Technology, Computer Science, or a related field.</li><li>3+ years as a Product Owner or Product Manager developing digital platforms, preferably customer-facing.</li><li>Proven track record of developing at least one successful digital product for individual customers.</li><li>Strong background in Customer Experience, including hands-on experience with design thinking, and close collaboration with UX/UI teams.</li><li>Deep understanding of Agile frameworks and product management best practices.</li><li>Ability to craft clear and actionable user stories that drive impactful product features.</li><li>A passion for delivering well-designed, user-friendly digital solutions.</li><li>Full fluency in English.</li><li>Relevant additional certifications, such as the CSPO, PSPO, CIDM, CPM, CBAP, among others will be highly valued.</li><li>Experience with Insurance processes, especially claims handling within health portfolios, is a plus.</li></ul>Personal Profile:<ul><li>Curious about Fintech/Insurtech: A keen interest in the insurance sector and a solid understanding of the Greek or global Fintech/Insurtech landscape.</li><li>Analytical &amp; insightful: Thriving in analyzing complex data (SEO, web analytics, sales results) and transforming it into actionable insights.</li><li>Innovative &amp; entrepreneurial: Excited by the opportunity to bring fresh ideas to life and introduce market-leading solutions.</li><li>Independent &amp; driven: Excelling at taking ownership of products from concept to delivery with minimal oversight.</li><li>Communicator &amp; influencer: Skilled at simplifying technical issues for non-technical audiences and persuading stakeholders with clear, logical arguments.</li></ul>What we offer:• Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications• Partnership with multiple educational institutions across Greece for advanced education, with tuition support.• Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.• Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.• Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.• One-time budget for home-office equipment to make your work-from-home comfortable.• Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.• Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.• Recently renovated offices, central location, with easy access

Product Owner

You will play a pivotal role in revamping our Frontend, across all customer-facing platforms within Greece ecosystem, using ReactJS and React Native. You will work closely with our Engineering team, responsible for everything client-side. Your contributions will directly impact key Digital Transformation / Customer Experience, Interface&nbsp; &amp;&amp; Usability projects and on-going efforts to enhance our digital portals and CXUX for our customers.&nbsp;Your day-to-day:<ul><li>Design, develop, and maintain cross-platform mobile applications using React Native and web applications using React.js.</li><li>Implement and manage state management effectively using MobX and data fetching using React Query.</li><li>Collaborate closely with designers, product owners, and backend engineers to deliver seamless user experiences.</li><li>Optimize application performance, ensuring fast load times and smooth functionality across devices.</li><li>Write clean, maintainable, and scalable code, following best practices.</li><li>Mentor junior and mid-level developers through code reviews, knowledge sharing, and technical guidance.</li><li>Troubleshoot, debug, and resolve production issues as needed.</li><li>Contribute to the architecture and design of new features and applications.</li><li>Stay up-to-date with emerging frontend and mobile technologies to drive innovation.</li></ul>Qualifications:<ul><li>5+ years of professional experience in software development with a strong focus on React and React Native.</li><li>Proficiency in JavaScript (ES6+), TypeScript, and modern state management tools, specifically MobX and React Query.</li><li>Solid understanding of mobile development lifecycle, RESTful APIs, and integration with backend services.</li><li>Experience optimizing applications for performance and responsiveness across devices.</li><li>Strong understanding of Git version control, Agile methodologies, and CI/CD pipelines.</li><li>Experience with testing frameworks (e.g., Jest, React Testing Library, Detox).</li><li>Familiarity with native mobile development (iOS/Android) is a plus.</li><li>Excellent problem-solving skills and the ability to work both independently and collaboratively.</li><li>Strong communication skills, with experience mentoring and leading other developers. Eager to thrive in a fast-paced change environment and excited by the opportunity to take part in a significant tech-forward transformation.</li></ul>Bonus point for:<ul><li>Experience with Azure</li><li>Willingness to learn and upskill in new technologies</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications (our Data team is the #1 team leading the training leadership!)</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>One-time budget for home-office equipment to make your work-from-home comfortable.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access.</li></ul>If you’re ready to make a meaningful impact, work with a talented team, and grow in a company that values innovation and customer-centricity, we’d love to hear from you.

SW Engineer (React / React Native)

You'll design, develop, and maintain RESTful APIs and n-tier applications using .NET C#. Your day-to-day will involve working with tools like Microsoft SQL, Azure Functions, Web API, and Azure Service Bus to create top-notch software that drives our products forward. If you’re passionate about building and enhancing tech solutions, keep reading!&nbsp;&nbsp;Day-to-day:&nbsp;<ul><li>Develop and maintain robust and scalable .NET applications using C#.&nbsp;</li><li>Implement and maintain RESTful APIs to support various client applications.&nbsp;</li><li>Work with n-tier architecture to ensure separation of concerns and scalability.&nbsp;</li><li>Assist in designing and optimizing Microsoft SQL databases, ensuring data integrity and performance.&nbsp;</li><li>Develop and manage Azure Functions for serverless computing and event-driven tasks.&nbsp;</li><li>Create and maintain Web APIs and Microservices to support frontend applications and external integrations.&nbsp;</li><li>Utilize messaging solutions such as Azure Service Bus or Event Grid for efficient service communication.&nbsp;</li><li>Collaborate with cross-functional teams to gather requirements, design solutions, and ensure successful implementation.&nbsp;</li><li>Write clean, maintainable, and well-documented code following best practices and coding standards.&nbsp;</li><li>Participate in code reviews and provide constructive feedback to peers.&nbsp;</li><li>Troubleshoot and resolve technical issues and performance bottlenecks.&nbsp;</li><li>Stay updated with the latest industry trends and technologies to continuously improve our solutions.&nbsp;</li></ul>&nbsp;Qualifications:&nbsp;<ul><li>Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).&nbsp;</li><li>Minimum 2 years (for mid-level), 5 (for senior level) of hands-on experience in .NET development with C#.&nbsp;</li><li>Solid experience with RESTful APIs and microservices architecture.&nbsp;</li><li>A good grasp of n-tier architecture design and implementation.&nbsp;</li><li>Proficiency in Microsoft SQL, including database design and optimization.&nbsp;</li><li>Familiarity with Azure Functions and cloud services.&nbsp;</li><li>Experience in developing and managing Web APIs.&nbsp;</li><li>Basic knowledge of message queuing technologies like Azure Service Bus.&nbsp;</li><li>Understanding of Agile/Scrum methodologies and best practices.&nbsp;</li><li>Strong problem-solving skills, attention to detail, and teamwork abilities.&nbsp;</li><li>The ability to juggle multiple tasks and work independently.&nbsp;</li></ul>&nbsp;Bonus points for:&nbsp;<ul><li>Experience with other cloud platforms, particularly Azure Cloud.&nbsp;</li><li>Knowledge of additional programming languages and frameworks.&nbsp;</li><li>Familiarity with DevOps practices and CI/CD pipelines.&nbsp;</li><li>Experience with containerization technologies like Docker and Kubernetes.&nbsp;</li></ul>&nbsp;Personal Profile:&nbsp;<ul><li>Positive mindset &amp; can-do attitude.&nbsp;</li><li>Ownership &amp; self-motivation.&nbsp;</li><li>Ability to multitask &amp; delivery on time adhoc tasks.&nbsp;</li><li>Customer centricity &amp; team spirit.&nbsp;</li><li>Excellent oral and written communication skills.&nbsp;</li><li>Excellent analytical and problem-solving ability.&nbsp;</li><li>IT Security &amp; risk awareness&nbsp;</li><li>Attention to detail.&nbsp;</li></ul>&nbsp;What we offer:&nbsp;<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications&nbsp;</li><li>Partnership with multiple educational institutions across Greece for advanced education&nbsp;</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.&nbsp;</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.&nbsp;</li><li>Well-being and work-life balance, including extra days off and support for working parents.&nbsp;</li><li>One-time budget for home-office equipment to make your work-from-home comfortable.&nbsp;</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.&nbsp;</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.&nbsp;</li><li>Recently renovated offices, central location, with easy access</li></ul>

Software Engineer .Net

This vacancy is in the Pricing team of NN Hellas which is part of the Product area. The team is responsible for the development and pricing of new Life, Health and Investment individual products and the monitoring and renewal of existing products according to regulatory requirements and NN Group’s Standards, Policies and Values.Your day-to-day:<ul><li>Assist in developing and optimizing pricing strategies for the individual portfolio</li><li>Support the process of recognition and quantification of the undertaken risks in line with NN Group’s Policies and Standards</li><li>Set of best estimate actuarial assumptions for profit testing of insurance products</li><li>Support the development of complex actuarial models for generation of accurate cash flow projections that reflect product characteristics and risks</li><li>Documentation of profit testing process and methodology in line with NN Group’s standards</li><li>Assist in the renewal of the existing products and in the update of regulatory product requirements</li><li>Recommendation and improvement in the implementation of processes to optimize efficiency and minimize risks</li><li>Prepare presentation materials with pricing results for internal and external purposes &nbsp;</li></ul>Qualifications:<ul><li>At least 2 years of professional actuarial experience in insurance industry or consulting</li><li>University degree in quantitative field (Mathematics / Physics / Finance / Actuarial)</li><li>Postgraduate studies in Actuarial Science will be considered an asset</li><li>Passed actuarial exams from an actuarial society will be considered an asset</li><li>Strong working experience of Microsoft Office suite, R, Python, PowerBI and actuarial software (R3S experience is a plus)</li><li>Excellent oral and written knowledge of English language</li><li>Analytical and business-oriented thinking</li><li>Strong communication skills</li></ul>Personal Profile:<ul><li>Thorough understanding of the Insurance market</li><li>Result oriented with a “can do” attitude</li><li>Organizational skills</li><li>Flexible to adjust to new demands and problem solver</li><li>Ability to work under strict deadlines</li><li>Team working spirit</li><li>Out of the box thinking and creativity</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

Pricing Actuary

We&nbsp;are&nbsp;seeking&nbsp;a&nbsp;highly&nbsp;skilled&nbsp;Compensation&nbsp;and&nbsp;Benefits&nbsp;Expert&nbsp;to&nbsp;join&nbsp;our&nbsp;team.&nbsp;The&nbsp;ideal&nbsp;candidate&nbsp;will&nbsp;be&nbsp;responsible&nbsp;for&nbsp;designing,&nbsp;implementing,&nbsp;and&nbsp;managing&nbsp;our&nbsp;compensation&nbsp;and&nbsp;benefits&nbsp;programs&nbsp;to&nbsp;ensure&nbsp;they&nbsp;are&nbsp;competitive,&nbsp;fair,&nbsp;and&nbsp;aligned&nbsp;with&nbsp;our&nbsp;company's&nbsp;goals&nbsp;and&nbsp;objectives.Responsibilities:<ul><li>Develop&nbsp;and&nbsp;implement&nbsp;compensation&nbsp;strategies&nbsp;and&nbsp;structures&nbsp;that&nbsp;align&nbsp;with&nbsp;company&nbsp;goals&nbsp;including&nbsp;annual&nbsp;salary&nbsp;reviews&nbsp;and&nbsp;benchmarking.</li><li>Maintain&nbsp;job&nbsp;grading&nbsp;system&nbsp;that&nbsp;accurately&nbsp;reflect&nbsp;the&nbsp;organization’s&nbsp;structure&nbsp;and&nbsp;link&nbsp;to&nbsp;relevant&nbsp;HR&nbsp;policies,&nbsp;ensuring&nbsp;fairness&nbsp;and&nbsp;consistency&nbsp;across&nbsp;roles&nbsp;and&nbsp;levels.</li><li>Connect&nbsp;compensation&nbsp;and&nbsp;benefits&nbsp;with&nbsp;performance&nbsp;management,&nbsp;aligning&nbsp;with&nbsp;individual&nbsp;and&nbsp;business&nbsp;objectives.</li><li>Conduct&nbsp;market&nbsp;research&nbsp;and&nbsp;analysis&nbsp;to&nbsp;ensure&nbsp;competitive&nbsp;compensation&nbsp;packages.</li><li>Design&nbsp;and&nbsp;manage&nbsp;employee&nbsp;benefits&nbsp;programs,&nbsp;including&nbsp;health&nbsp;insurance,&nbsp;retirement&nbsp;plans,&nbsp;and&nbsp;other&nbsp;perks.</li><li>Ensure&nbsp;compliance&nbsp;with&nbsp;all&nbsp;relevant&nbsp;laws&nbsp;and&nbsp;regulations&nbsp;regarding&nbsp;compensation&nbsp;and&nbsp;benefits.</li><li>Collaborate&nbsp;with&nbsp;management&nbsp;to&nbsp;address&nbsp;compensation&nbsp;and&nbsp;benefits-related&nbsp;issues.</li><li>Analyze&nbsp;compensation&nbsp;data&nbsp;and&nbsp;prepare&nbsp;reports&nbsp;for&nbsp;senior&nbsp;management.</li><li>Provide&nbsp;guidance&nbsp;and&nbsp;support&nbsp;to&nbsp;employees&nbsp;regarding&nbsp;compensation&nbsp;and&nbsp;benefits&nbsp;inquiries.</li><li>Collect&nbsp;and&nbsp;compile&nbsp;HR&nbsp;data&nbsp;from&nbsp;various&nbsp;sources,&nbsp;including&nbsp;HR&nbsp;system,&nbsp;payroll,&nbsp;and&nbsp;employee&nbsp;surveys.</li><li>Develop&nbsp;and&nbsp;maintain&nbsp;HR&nbsp;dashboards&nbsp;and&nbsp;reports&nbsp;to&nbsp;track&nbsp;key&nbsp;metrics&nbsp;such&nbsp;as&nbsp;turnover&nbsp;rates,&nbsp;employee&nbsp;engagement,&nbsp;compensation&nbsp;benchmarks,&nbsp;and&nbsp;benefits&nbsp;utilization.</li><li>Ensure&nbsp;data&nbsp;accuracy&nbsp;and&nbsp;integrity&nbsp;by&nbsp;performing&nbsp;regular&nbsp;audits&nbsp;and&nbsp;validations.</li><li>Manage international mobility processes, including expatriate taxation and relocation issues.</li><li>Coordinate virtual assignments and other flexible work arrangements and ensure appropriate compensation and benefits for remote employees.</li><li>Monitor and manage department's operational expenses</li></ul>Requirements:<ul><li>Bachelor’s&nbsp;degree&nbsp;in&nbsp;Human&nbsp;Resources,&nbsp;Business&nbsp;Administration,&nbsp;Finance&nbsp;or&nbsp;a&nbsp;related&nbsp;field.</li><li>Proven&nbsp;experience&nbsp;in&nbsp;Compensation&nbsp;and&nbsp;Benefits&nbsp;management.</li><li>Proficiency&nbsp;in&nbsp;data&nbsp;analysis&nbsp;tools&nbsp;and&nbsp;software&nbsp;(e.g.,&nbsp;Excel,&nbsp;SQL,&nbsp;Python,&nbsp;Power&nbsp;BI).</li><li>Strong&nbsp;analytical&nbsp;and&nbsp;problem-solving&nbsp;skills.</li><li>Ability&nbsp;to&nbsp;handle&nbsp;sensitive&nbsp;information&nbsp;with&nbsp;confidentiality.</li><li>Excellent&nbsp;communication&nbsp;and&nbsp;interpersonal&nbsp;skills.</li></ul>Desired&nbsp;Skills:<ul><li>Result&nbsp;oriented,&nbsp;hands-on&nbsp;individual&nbsp;who&nbsp;also&nbsp;can&nbsp;look&nbsp;beyond&nbsp;the&nbsp;tasks&nbsp;at&nbsp;hand&nbsp;with&nbsp;solid&nbsp;track&nbsp;record</li><li>Being&nbsp;able&nbsp;to&nbsp;see&nbsp;both&nbsp;details&nbsp;and&nbsp;the&nbsp;bigger&nbsp;picture</li><li>Ability&nbsp;to&nbsp;prioritize&nbsp;a&nbsp;varied&nbsp;workload&nbsp;and&nbsp;differing&nbsp;stakeholder&nbsp;priorities</li><li>Knowledge&nbsp;of&nbsp;statistical&nbsp;analysis&nbsp;and&nbsp;data&nbsp;visualization&nbsp;techniques.</li></ul>What&nbsp;we&nbsp;offer:<ul><li>Extensive&nbsp;training&nbsp;opportunities&nbsp;-&nbsp;on-demand&nbsp;and&nbsp;on-site&nbsp;options,&nbsp;webinars,&nbsp;seminars,&nbsp;and&nbsp;fully&nbsp;covered&nbsp;certifications.</li><li>Partnership&nbsp;with&nbsp;multiple&nbsp;educational&nbsp;institutions&nbsp;across&nbsp;Greece&nbsp;for&nbsp;advanced&nbsp;education,&nbsp;with&nbsp;tuition&nbsp;support.</li><li>Comprehensive&nbsp;Health&nbsp;Insurance&nbsp;that&nbsp;keeps&nbsp;you&nbsp;safe,&nbsp;with&nbsp;peace&nbsp;of&nbsp;mind&nbsp;and&nbsp;financial&nbsp;protection&nbsp;in&nbsp;times&nbsp;of&nbsp;need.</li><li>Pension&nbsp;Scheme&nbsp;to&nbsp;secure&nbsp;your&nbsp;financial&nbsp;future&nbsp;and&nbsp;ensure&nbsp;you&nbsp;can&nbsp;plan&nbsp;confidently&nbsp;for&nbsp;the&nbsp;years&nbsp;ahead.</li><li>Well-being&nbsp;and&nbsp;work-life&nbsp;balance,&nbsp;including&nbsp;extra&nbsp;days&nbsp;off&nbsp;for&nbsp;medical&nbsp;emergencies,&nbsp;no&nbsp;medical&nbsp;note&nbsp;needed,&nbsp;and&nbsp;support&nbsp;for&nbsp;working&nbsp;parents.</li><li>One-time&nbsp;budget&nbsp;for&nbsp;home-office&nbsp;equipment&nbsp;to&nbsp;make&nbsp;your&nbsp;work-from-home&nbsp;comfortable.</li><li>Recognition&nbsp;and&nbsp;rewards&nbsp;for&nbsp;excellence,&nbsp;including&nbsp;bonuses&nbsp;and&nbsp;salary&nbsp;increases&nbsp;based&nbsp;on&nbsp;your&nbsp;contribution&nbsp;throughout&nbsp;the&nbsp;year.</li><li>Monthly&nbsp;meal&nbsp;allowance&nbsp;that&nbsp;can&nbsp;be&nbsp;used&nbsp;at&nbsp;supermarkets&nbsp;and&nbsp;cafeterias,&nbsp;including&nbsp;our&nbsp;own&nbsp;offices'&nbsp;cafeteria.</li><li>Recently&nbsp;renovated&nbsp;offices,&nbsp;central&nbsp;location,&nbsp;with&nbsp;easy&nbsp;access.</li></ul>

Compensation & Benefits Expert

The main purpose of this role is to support the Product owner of Claims to redesign claims handling processes for individual life &amp; health portfolio of NN Hellas, via data driven analysis and according to NN Hellas strategy and risk appetite.Your day-to-day:<ul><li>Walkthrough, measure and identify key elements for claims handling processes &nbsp;improvement, both in effective and efficient way.</li><li>Setting a holistic approach towards end-state, prioritize and redesign main processes in collaboration with rest agile team members, both IT developers and client experts.</li><li>Launch and coordinate implementation of new processes, roll-over process, measuring results and amend/fine-tune when &amp; where required.\</li><li>Monitor progress of self -assigned tasks and cooperate efficiently to bring qualitative results within expected timelines.</li><li>Escalate risks , delays and propose solutions in a &nbsp;timely manner</li></ul>Qualifications:<ul><li>University degree in Statistics, Mathematics, Engineering, Economic ( or a similar field)</li><li>Professional experience of at least 5 years within claims handling discipline of health portfolio and sufficient knowledge of insurance process value chain, i.e. product, distribution, underwriting, claims. </li><li>Proven record of applied process re-engineering projects &amp; good understanding of project management methodology, Agile &amp; Lean Six Sigma</li><li>Familiarization with legacy systems by practice and interest for new technology advancements in field of process automation and evolvement of AI. </li><li>Fluency in English</li><li>Committed to qualitative results with good balance on stakeholders targets</li></ul>Personal Profile:<ul><li>A “how can this be done?” mindset</li><li>Results orientation</li><li>Strong collaboration &amp; communication skills</li><li>Ability to work under pressure</li><li>Analytical skills and problem-solving ability</li><li>Mathematical thinking</li><li>Sound management on risk acceptance</li><li>Sense of responsibility and integrity</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need</li><li>Pension Scheme to secure your financial future</li><li>Well-being and work-life balance</li><li>One-time budget for home-office equipment to make your work-from-home comfortable</li><li>Recognition and rewards for excellence</li><li>Monthly meal allowance</li><li>Recently renovated offices, central location, with easy access</li></ul>

Individual Claims Handling Expert

As a Customer Experience Specialist, you'll have a key role in shaping exceptional customer experience that leave a lasting impression. Whether the company is focused on retaining customers or expanding its customer base, you will be working in an environment where every interaction matters, driving the organization to be one of the top examples in Customer Experience.In this role, you’ll have the opportunity to shape the entire customer journey, working with cross-functional teams to drive change, tackle their pain points, and create a frictionless, delightful experience for every user.Your day-to-day:<ul><li>Map and optimize customer journeys: Identify all customer touchpoints, analyze challenges, and proactively address friction points to ensure a smooth and enjoyable journey from start to finish.</li><li>Enhance customer engagement: Comprehend customers at every stage—before, during, and after a sale. You’ll address questions, guide through challenges, through collected insights from 3rd parties that interact directly to our customers, ensuring our customer (existing and potential) base has a positive experience with our product.</li><li>Develop and evolve CX strategy: Work closely with Product, Sales, Marketing teams, and our UX/CX designer, you will continuously refine our customer experience strategies. Stay on top of emerging trends and customer behaviors to ensure we’re always one step ahead, using the gathered insights to further adapt our CX strategy.</li><li>Leverage data for insightful decisions: Analyze customer feedback, behavioral data, and Product metrics to uncover actionable insights. You’ll provide clear reports that drive decision-making across the entire business.</li><li>Foster a Customer-First culture: Train teams across departments on customer preferences and needs, ensuring that everyone in the organization adopts a customer-first mindset.</li><li>Innovate with technology: Identify cutting-edge technology solutions to improve customer support, automate feedback collection, and enhance overall efficiency.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field.</li><li>Outstanding communication skills, with the ability to understand and empathize with customers and translate their needs into actionable improvements.</li><li>Sharp problem-solving skills and a creative approach to handling customer issues.</li><li>Proficiency in tools and the latest technology solutions for customer management.</li><li>Excellent multitasking abilities to thrive in a fast-paced, dynamic environment.</li></ul>Personal Profile:<ul><li>Agile mindset: Familiarity with Agile methodologies and Project Management principles to ensure projects are completed effectively and efficiently.</li><li>Passion for technology: A strong interest in technology and willingness to learn and adapt to new technologies and processes to stay ahead of the curve.</li><li>Customer service certification: Certification(s) in Customer Service / Experience, such as CCSP, CCXP or related fields will be highly valued, demonstrating a commitment to deliver exceptional customer experience.</li></ul>What we offer:<ul><li>Extensive training opportunities - on-demand and on-site options, webinars, seminars, and fully covered certifications</li><li>Partnership with multiple educational institutions across Greece for advanced education, with tuition support.</li><li>Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need.</li><li>Pension Scheme to secure your financial future and ensure you can plan confidently for the years ahead.</li><li>Well-being and work-life balance, including extra days off for medical emergencies, no medical note needed, and support for working parents.</li><li>One-time budget for home-office equipment to make your work-from-home comfortable.</li><li>Recognition and rewards for excellence, including bonuses and salary increases based on your contribution throughout the year.</li><li>Monthly meal allowance that can be used at supermarkets and cafeterias, including our own offices' cafeteria.</li><li>Recently renovated offices, central location, with easy access</li></ul>Join us and be part of a department that is fully dedicated to Customer Experience. With your expertise and passion, you will help us stay ahead of the competition and drive success in a rapidly changing business environment.

CX Optimization Specialist

Το επάγγελμα του Ασφαλιστικού Διαμεσολαβητή αποτελεί ένα από τα πιο δυναμικά και ευέλικτα επαγγέλματα. Μας δίνει τη δυνατότητα να προσφέρουμε τις υπηρεσίες μας για την αποτελεσματικότερη διαχείριση ρίσκου των εξατομικευμένων ασφαλιστικών αναγκών των πελατών μας, συμβάλλοντας στη διατήρηση του παρόντος αλλά και μελλοντικού βιοτικού επιπέδου.Αρμοδιότητες<ul><li>Δημιουργία, διατήρηση και επέκταση μακροχρόνιων σχέσεων με πελάτες</li><li>Ανάλυση αναγκών υποψήφιων πελατών και πρόταση κατάλληλων ασφαλιστικών προγραμμάτων</li><li>Παραμετροποίηση ασφαλιστικών συμβολαίων των πελατών που έχετε προσελκύσει, με βάση τις οικονομικές δυνατότητες και ανάγκες τους</li><li>Διαχείριση αιτήσεων, ανανεώσεων και εγκρίσεων ασφαλιστικών συμβολαίων</li><li>Παροχή συνεχούς υποστήριξης στο πελατολόγιό σας σχετικά με ενδεχόμενες αποζημιώσεις</li></ul>Εμπειρία και δεξιότητες<ul><li>Πτυχίο ΑΕΙ/ΤΕΙ ή ΙΕΚ</li><li>Πολύ καλή χρήση προγραμμάτων Η/Υ (Microsoft Office)</li><li>Επιθυμητή η προϋπηρεσία στην εξυπηρέτηση πελατών/ πωλήσεις</li><li>Εξελιγμένες επικοινωνιακές δεξιότητες και ικανότητα στο χτίσιμο διαπροσωπικών σχέσεων εμπιστοσύνης και ομαδικό πνεύμα</li><li>Αναπτυγμένες πωλησιακές και διαπραγματευτικές ικανότητες</li><li>Προσανατολισμός στο αποτέλεσμα και επιμονή για την επίτευξή του</li><li>Ικανότητα προγραμματισμού και οργάνωσης πολλαπλών εργασιών</li></ul>Προνόμια &amp; Παροχές<ul><li>Δυνατότητα για πολύ υψηλά, αυξανόμενα εισοδήματα, χωρίς όριο, εξαρτώμενα αποκλειστικά από την απόδοση (ποικίλες πηγές εσόδων, όπως προμήθειες και πολλαπλά bonus)</li><li>Ευέλικτο ωράριο με βάση τις ανάγκες των συνεργατών μας</li><li>Συμμετοχή σε ομαδικό Αποταμιευτικό και Συνταξιοδοτικό Πρόγραμμα και παροχή Νοσοκομειακής και Ιατροφαρμακευτικής κάλυψης</li><li>Συνεχής εκπαίδευση – ομαλή ένταξη μέσω πλήρους ενημέρωσης σχετικά με τα προϊόντα της εταιρίας, διαρκής ανάπτυξη δεξιοτήτων και παροχή σεμιναρίων για την λήψη των απαραίτητων πιστοποιήσεων</li><li>Δυνατότητα εξέλιξης, αποκλειστικά με βάση τον επίσημο κανονισμό πωλήσεων και προκαθορισμένα κριτήρια απόδοσης &nbsp;</li><li>Συμμετοχή σε συνέδρια και ταξίδια σε όλο τον κόσμο</li><li>Κουλτούρα αριστείας και άριστο εργασιακό περιβάλλον</li></ul>

NN

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