Πληροφορική

Κέντρο Εξυπηρέτησης / Call Center

Δημοσιογραφία / ΜΜΕ

Πωλήσεις / Marketing / Εμπόριο Λιανικής

Χρηματοοικονομικά

Τέχνες / Πολιτισμός

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We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.The main responsibilities of the position include:<ul><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Responsible for activating new client leads and following up with potential clients</li><li>Handle client inquiries via email and telephone and ensure that high level service is provided</li><li>Perform personal clientele analysis and taking actions as required</li><li>Promote available products and services to clients</li><li>Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures</li><li>Provide suggestions on system enhancements</li><li>Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development</li><li>Contribute to the team effort by achieving targeted results</li><li>Cooperate effectively with other departments as necessary</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent German speaker with excellent oral and written skills in English</li><li>Reliable, with integrity of character</li><li>Outstanding communication and interpersonal skills</li><li>Dynamic, innovative and target oriented</li><li>Ability to multitask and prioritize</li><li>Strong computer literacy</li><li>Valid work permit required</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

German - Speaking Client Relations Manager

We are looking for a passionate and self-motivated professional to join our Client Relations team in Athens.&nbsp;The main responsibilities of the position include:<ul><li>Develop and maintain excellent relationships with prospective and existing clients.</li><li>Responsible for activating new client leads and following up with potential clients.</li><li>Handle client inquiries and ensure that high level of service is provided.</li><li>Perform personal clientele analysis and take actions as required.</li><li>Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures.&nbsp;</li><li>Provide suggestions on system enhancements.</li><li>Act in the best interest of the company at all times and cooperate with the rest of the Client Relations team in order to perform business development.</li><li>Contribute to the team effort by achieving targeted results.</li><li>Cooperate effectively with other departments as necessary.</li></ul>Main requirements:<ul><li>Degree in a business-related field.</li><li>Client handling experience in the financial services sector will be considered an advantage.</li><li>Fluent Italian speaker with excellent oral and written skills in English.</li><li>Reliable, with integrity of character.</li><li>Outstanding communication and interpersonal skills.</li><li>Dynamic, innovative and target oriented.</li><li>Strong computer literacy.</li><li>Valid work permit required.</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Italian-Speaking Client Relations Manager

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.The main responsibilities of the position include:<ul><li>Develop and maintain excellent relationships with prospective and existing clients</li><li>Responsible for activating new client leads and following up with potential clients</li><li>Handle client inquiries and ensure that high level service is provided</li><li>Perform personal clientele analysis and take actions as required</li><li>Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients</li><li>Ensure compliance with the company’s legal guidelines and compliance procedures&nbsp;</li><li>Provide suggestions on system enhancements</li><li>Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development</li><li>Contribute to the team effort by achieving targeted results</li><li>Cooperate effectively with other departments as necessary&nbsp;</li></ul>Main requirements:<ul><li>Degree in a business-related field</li><li>Client handling experience in the financial services sector is a definite plus</li><li>Fluent Turkish speaker with excellent oral and written skills in English</li><li>Reliable, with integrity of character</li><li>Outstanding communication and interpersonal skills</li><li>Dynamic, innovative and target oriented</li><li>Ability to multitask and prioritize</li><li>Strong computer literacy</li><li>Valid work permit required</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>All applications will be treated with strict confidentiality!

Turkish -Speaking Client Relations Manager

We are seeking a Lead Data Scientist with expertise in behavioral analytics to drive data-driven strategies for client onboarding, engagement, retention, and personalization. You will analyze customer behavior, develop predictive models, and deliver insights that enhance the client journey.&nbsp; As a key leader, you will collaborate across teams, mentor data scientists, and shape customer-centric analytics. Your work will fuel growth, optimize user experiences, and drive impactful business decisions.&nbsp; Join us to transform client engagement through the power of data!&nbsp;The main responsibilities of the position include:<ul><li>Client Acquisition:&nbsp;Utilise advanced analytics, and predictive modeling to drive client acquisition strategies.&nbsp;&nbsp;</li><li>Client Onboarding Optimisation: Analyse user behavior during onboarding to identify friction points and improve the overall user experience.</li><li>Client Segmentation: Develop and refine data-driven segmentation models to categorize clients based on behavior, demographics, and engagement.</li><li>Churn Prediction: Build predictive models to identify at-risk customers and collaborate with business teams to develop effective retention strategies.</li><li>Recommendation Systems: Design and implement personalized recommendation algorithms to enhance client engagement and drive cross-sell and upsell opportunities.</li><li>Machine Learning &amp; AI Implementation: Leverage advanced machine learning techniques (supervised, unsupervised, and deep learning) to extract meaningful insights from client behavior data.</li><li>A/B Testing &amp; Experimentation: Design, execute, and analyze A/B tests to optimize processes and improve decision-making.</li><li>Data-Driven Decision-Making: Work closely with product, marketing, and business teams to integrate data-driven insights into strategic initiatives.</li><li>Big Data Processing: Manage large-scale datasets, ensuring data quality, efficient feature engineering, and seamless data pipeline integration.</li><li>Leadership: Mentor and guide multiple teams, fostering innovation and technical excellence.</li><li>Stakeholder Communication: Present insights and model outcomes to non-technical stakeholders, translating complex data into actionable recommendations.</li></ul>Main requirements:<ul><li>PhD or MSc in Data Science, Physics, Mathematics Computer Science or a related field&nbsp;</li><li>8+ years of experience in data science, with a focus on client behavior analytics. Experience within the fintech or e-commerce industry will be considered an advantage.&nbsp;</li><li>Hands-on experience with recommender systems (collaborative filtering, content-based filtering, hybrid models).&nbsp;</li><li>Strong experience with machine learning, deep learning, and statistical modelling.&nbsp;</li><li>Proven experience with big data analytics.&nbsp;</li><li>Proficiency in Python (Pandas, NumPy, Scikit-learn, TensorFlow/PyTorch) and SQL.&nbsp;</li><li>Experience with NLP/AI tools for customer interaction analysis.&nbsp;</li><li>Strong analytical and problem-solving skills.</li><li>Effective communication skills to convey data-driven insights.&nbsp;</li><li>Proven leadership, team coaching, and management skills</li><li>Fluency in English.&nbsp;</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

Lead Data Scientist

We’re looking for a talented and driven Machine Learning Engineer to join our dynamic team and help build cutting-edge AI solutions. If you have a strong background in machine learning, data science, and software engineering and a passion for developing scalable, high-performance AI-driven systems, this is your chance to work on exciting challenges in a collaborative environment. Join us and be part of something amazing!The main responsibilities of the position include:<ul><li>Deploy machine learning models and integrate AI tools into production systems.</li><li>Optimise and fine-tune models for performance, scalability, and efficiency.</li><li>Collaborate with data engineers and data scientists to develop and maintain data pipelines, working with large datasets to prepare data for model training and evaluation.</li><li>Stay up to date with the latest advancements in machine learning and AI technologies.</li><li>Implement MLOps best practices for continuous integration, deployment, and monitoring of ML models.</li><li>Set up pipelines for A/B testing of different model variations to evaluate performance and enhance model effectiveness.</li></ul>Main requirements:<ul><li>BSc/MSc in Computer Science, Data Science, Machine Learning, or a related field.</li><li>3+ years of experience in machine learning/AI and DevOps/MLOps.</li><li>Strong programming background with proven experience in Python and other languages.</li><li>Experience with data structures, algorithms and ETL/ELT procedures.</li><li>Experience with machine learning libraries such as TensorFlow, PyTorch, and Scikit-learn.</li><li>Knowledge of containerization and model deployment using Docker.</li><li>Experience working with CI/CD pipelines using tools like Jenkins and GitLab CI.</li><li>Familiarity with task orchestration tools such as Airflow, Kubeflow, and MLflow.</li><li>Understanding of cloud computing platforms (AWS, GCP, or Azure) and big data ecosystems.</li><li>Experience with monitoring and logging solutions such as Prometheus, Grafana, CloudWatch, and the ELK Stack.</li><li>Strong problem-solving skills and the ability to work in a collaborative team environment.</li><li>Fluency in English Language</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

Machine Learning Engineer

The Data Science team at XM is seeking a skilled Senior Data Engineer with a strong background in data science. The ideal candidate should have extensive experience in designing, building, and maintaining data infrastructure and pipelines that support machine learning models and large-scale analytics. The role involves close collaboration with data scientists, data analysts, and other stakeholders to ensure data quality and accessibility, driving data-driven decision-making and implementing AI solutions across the organization.The main responsibilities of the position include:<ul><li>Design, develop, and maintain scalable data pipelines for data transformation and preparation.</li><li>Prepare datasets for data analysts and data scientists for exploratory data analysis, A/B testing, model training, and validation.</li><li>Ensure data quality and consistency across various sources.</li><li>Deploy machine learning models and AI tools to production environments.</li><li>Collaborate with data scientists to improve data models and support business intelligence tools.</li><li>Build and maintain data warehousing solutions.</li><li>Enforce data governance and security policies.</li><li>Work with cross-functional teams to understand data requirements and provide technical solutions.</li><li>Mentor junior data engineers and provide technical guidance.</li></ul>Main requirements:<ul><li>MSc or PhD in Data Science, Computer Science, Physics, Mathematics, or a related field.</li><li>4+ years of experience with a focus on data engineering and Python software development (Pandas, NumPy, Scikit-learn)</li><li>Experience with AWS, Google Cloud, or Azure cloud services</li><li>Extensive experience with relational and non-relational databases.</li><li>Proven experience with machine learning.</li><li>Demonstrated experience in big data processing and analytics.</li><li>Strong analytical thinking and problem-solving abilities.</li><li>Effective communication skills to convey data-driven insights.</li><li>Fluency in English Language</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

Senior Data Engineer

As a senior engineer, you will also take ownership of specific domains or projects within the business, leading technical direction and ensuring alignment with strategic goals. You will play a key role in mentoring and overseeing other engineers, fostering collaboration, sharing best practices, and helping to drive continuous improvement across the team.The main responsibilities of the position include:<ul><li>Collaborate with the development teams to plan, deploy and administer applications running on AWS and Kubernetes</li><li>Maintain the AWS infrastructure using Infrastructure as Code principles and Terraform</li><li>Initiate and drive the adoption of technologies and use of good patterns for development and operations</li><li>Mentoring and overseeing other engineers</li><li>Lead and manage specific technical domains or projects, ensuring architectural consistency, scalability, and alignment with business objectives</li><li>Oversee and improve engineering processes and practices, identifying opportunities for automation, optimization, and enhanced system reliability</li><li>Implement and oversee cloud migration projects</li><li>Provide guidance for re-platform and re-factor of current cloud infrastructure</li><li>Communicate to the senior leadership, the cloud migration projects progress</li><li>Preserve business continuity 24/7 with minimum downtime and financial impact</li><li>Investigate and perform regular assessments of cloud deployments in compliance with the company’s standards and best practices</li><li>Ensure the Company’s deployment standards and pillars are followed in cloud solutions and resources</li><li>Stay up to date with the latest tools and trends in the industry</li><li>Follow and provide training regarding new and current technologies and services used</li></ul>Main requirements:<ul><li>BSc/MSc in Computer Science, or a similar discipline</li><li>Overall knowledge of solution design and deployment projects</li><li>Experience with Docker</li><li>Experience in or knowledge of CI/CD with GitLab and/or Jenkins</li><li>Experience in AWS technologies, services and ecosystem</li><li>Experience with Kubernetes</li><li>Knowledge of Infrastructure as Code (IaC) concepts and tools, preferably Terraform</li><li>Experience with versioning tools such as Git</li><li>Distinctive organisation and documentation skills</li><li>Excellent time management skills</li><li>Essential Linux and Windows admin, networking and scripting skills</li></ul>Benefit from:<ul><li>Attractive remuneration package plus performance-based reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

Senior Application DevOps Engineer

We are looking for a creative and energetic Product Marketing Executive to drive the growth of our&nbsp;products&nbsp;through ideation, strategy formulation, and collaborative execution of acquisition and retention campaigns. The successful candidate will report to the CMO.&nbsp; The main responsibilities of the position include:<ul><li>Develop and innovate strategies on how to&nbsp;market&nbsp;and increase adoption of both new and existing trading&nbsp;products.</li><li>Ensure strategies align with the overall&nbsp;product&nbsp;objectives and the company vision.</li><li>Partner with various&nbsp;marketing&nbsp;departments to design and roll out impactful acquisition and retention campaigns.</li><li>Dive deep into campaign results and draw out key trends, successes, and areas for improvement.</li><li>Work closely with product owners to implement relevant marketing strategies.</li><li>Stay abreast of&nbsp;market&nbsp;trends, competitor strategies, and customer needs to ensure&nbsp;product&nbsp;competitiveness and growth.</li><li>Relay findings to relevant&nbsp;marketing&nbsp;departments and suggest strategic shifts when necessary.</li></ul>Main requirements:<ul><li>A degree in Marketing, Communications, Business or a related field.</li><li>At least 5 years of solid experience in Digital Product Marketing. Experience in gaming or real money gaming industry will be will be considered an advantage.</li><li>Working experience with user behaviour tools, like GA4, FullStory and AppsFlyer.</li><li>Proven ability to derive insights from data and translate them into actionable strategies.</li><li>In-depth grasp of customer behaviour,&nbsp;market&nbsp;nuances, and industry shifts.</li><li>Analytical mind and strong quantitative skills.</li><li>Outstanding communication and presentation skills.</li><li>Fluent in English</li></ul>Benefit from:<ul><li>An attractive remuneration package, plus performance-related rewards.</li><li>Intellectually stimulating work environment.</li><li>Continuous personal development and international training opportunities.</li></ul>

Product Marketing Executive

As a Video &amp; Motion Graphics Officer, you will be responsible for producing professional, creative videos, to help audiences engage with our brand. You will be working on various projects including, but not limited to, Promo Videos, Trailers, Video Tutorials, and visual effects Videos.&nbsp;The main responsibilities of the position include:<ul><li>Develop creative concepts and storyboard ideas for video projects.</li><li>Design and produce engaging video content, including but not limited to promotional videos, video tutorials, video trailers for events by editing, compositing, and adding visual effects.</li><li>Create realistic CGI (3D + Real Footage).</li><li>3D Camera Tracking &amp; Match-move.</li><li>Utilize motion graphics techniques to enhance visual storytelling and create engaging animations.</li><li>Keep abreast of the current video trends by incorporating the latest styles, techniques, and narratives into advertising campaigns to ensure content is fresh, relevant, and engaging.</li><li>Perform any other tasks, as assigned by the Head of Media Production.</li></ul>Main requirements:<ul><li>Degree in Media Communications, Animation (2D + 3D), Illustration, or a related field.</li><li>At least 5 years of experience in a similar position.</li><li>Working knowledge of Adobe Photoshop, Adobe Premier Pro, Adobe Illustrator, After Effects, Adobe Audition, Audacity, Camtasia Studio, PF Tracking, Maya, Cinema4D, Mocca is required.</li><li>Working knowledge of Autodesk Maya / Cinema4D / VFX &amp; CGI /Post Production / 3D Camera Tracking / DSLR Camera Operating is required.</li><li>Working knowledge with sound/audio design and SFX/sound composition, using Adobe Audition or other high-end audio software.</li><li>Experience in utilizing AI tools for video creation and editing, enabling the efficient production of high-quality content will be considered an advantage.</li><li>Experience with creating videos for various channels (YT, TikTok, Meta, etc.,) and monitoring video engagement KPIs (view rates, conversion rates, etc.) will be considered an advantage.</li><li>Only applications accompanied by a relevant work portfolio will be taken into consideration.</li><li>Strong video editing, motion graphics and sound skills.</li><li>Proactive, efficient, and creative.</li><li>Excellent verbal and written communication in English.</li></ul>Benefit from:<ul><li>Attractive remuneration package</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

Video & Motion Graphics Officer

We are looking for a highly motivated and detail oriented Creative Performance Analyst to join our team. As a Creative Performance Analyst, you will drive data-informed decisions that enhance our creative campaigns, monitoring the online performance of our creative efforts, analyze performance metrics, optimize content, and collaborate with cross-functional teams to develop innovative ad strategies.The main responsibilities of the position include:<ul><li>Monitor and analyze the effectiveness of creative campaigns across multiple platforms (e.g. YouTube, TikTok, Meta).</li><li>Develop dashboards and reports to track key performance metrics, ensuring continuous performance evaluation.</li><li>Conduct A/B testing and provide actionable insights to marketing and creative teams to optimize creatives and improve campaign performance.</li><li>Use data analytics tools and market research to identify trends, patterns, and audience behaviors to refine digital strategies and maximize ROI.</li><li>Work closely with designers, copywriters, and video producers to create high-impact, data-informed ad content.</li><li>Stay ahead of industry trends, competitor strategies, and emerging platforms to ensure cutting-edge campaign execution</li></ul>Main requirements:<ul><li>BSc/MSc in Mathematics, Statistics, Digital Marketing, or a related field.</li><li>At least 3 years in a similar role with a focus in digital marketing analytics, creative performance analysis and advertising platforms (e.g. Youtube, Tiktok, Meta, etc)</li><li>Proven experience within the financial services or gaming industry will be considered an advantage.</li><li>Proficiency in data analysis tools such as Google Analytics, Excel, Tableau, Looker Studio.</li><li>Knowledge of A/B testing methodologies and performance tracking and other optimization techniques.</li><li>Experience with project management tools like Jira and Microsoft suite.</li><li>Ability to translate complex data into clear, actionable insights.</li><li>Excellent communication and presentation skills.</li><li>Ability to work independently and as part of a team.</li><li>Creative thinking and problem-solving abilities.</li><li>Very good knowledge of English</li></ul>Benefit from:<ul><li>Attractive remuneration package plus performance related reward</li><li>Private health insurance</li><li>Corporate pension fund</li><li>Intellectually stimulating work environment</li><li>Continuous personal development and international training opportunities</li></ul>

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video & motion graphics officer

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