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Guest Services Management: Oversee front office operations including check-in, check-out to ensure smooth and exceptional service.Team Leadership: Recruit, train, supervise, and motivate front office employees, fostering a culture of professionalism and high performance.Operational Oversight: Monitor daily operations, ensure adherence to hotel standards, and resolve operational issues promptly.Guest Satisfaction: Handle guest complaints and feedback, implementing improvements to enhance overall guest experience.Coordination: Collaborate with other departments (housekeeping, maintenance, F&amp;B, etc.) to ensure seamless guest services.Reporting &amp; Analysis: Prepare performance reports, analyze guest feedback, and implement strategies to increase efficiency and satisfaction.Qualifications &amp; ExperiencePrevious experience as a Front Office Manager or similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language (Russian, German, French).Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Front Office Manager 

Guest Experience Management: Oversee and enhance all guest interactions, ensuring personalized, professional, and seamless service.Complaint Resolution: Handle guest complaints and feedback effectively, taking proactive measures to maintain high satisfaction levels.Team Leadership: Train, mentor, and supervise guest relations employees, fostering a guest-centric culture.VIP &amp; Loyalty Programs: Manage VIP guests, loyalty programs, and special requests to ensure exceptional experiences.Collaboration: Work closely with other departments to ensure coordinated service and smooth operations.Reporting &amp; Analysis: Monitor guest feedback, prepare reports, and implement strategies to improve service quality and ratings.Qualifications &amp; ExperienceProven&nbsp;experience as a Guest Relations Manager or similar role preferably in a 5* luxury hotel.Degree in Hospitality Management / Tourism.Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Fluency in English.Fluency in a second language (Russian, German, French).Knowledge of VIP service standards, loyalty programs, and guest engagement strategies.Strong communicative, interpersonal, managerial &amp; problem-solving skills.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training

Guest Relations Manager Halkidiki

Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay.Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally.&nbsp;VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches.&nbsp;Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service.&nbsp;Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues.&nbsp;Standards: Maintain lobby and guest areas in line with hotel presentation and service standards.&nbsp;Qualifications &amp; ExperiencePrevious experience in a relevant position preferably in a 5* resort or hotel environment.&nbsp;Fluency in English.Fluency in a second language (Russian, German, French).Computer Literacy and knowledge of Hospitality software (Opera, Fidelio).Degree/Diploma in Hospitality/Tourism.Strong communicative, interpersonal, managerial &amp; problem-solving skills.&nbsp;What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Guest Relations Agent Halkidiki

Wine Strategy &amp; Operations: Drive the vision for wine sales and service across all outlets, overseeing inventory, cost control, and supplier negotiations. Analyze market trends and competitor pricing to keep our offerings fresh, competitive, and seasonally relevant.Team Leadership &amp; Service Culture: Recruit, train, and inspire sommeliers and service employees. Build a culture of exceptional service through ongoing education, SOP development, and hands-on leadership during service periods.Guest Experience &amp; Brand Building: Curate unique wine selections, organize tastings and pairing events, and create memorable experiences that delight guests and enhance our brand reputation.Sales &amp; Revenue Growth: Lead wine-forward initiatives, collaborate on sales strategies, and drive revenue through creative events and partnerships. Participate in menu development and ensure consistent pricing and standards across all outlets.Continuous Improvement: Develop and update manuals and training materials, conduct regular team meetings, and support professional certifications and immersive training experiences.Qualifications &amp; ExperienceA visionary leader with a deep passion for wine and hospitality.Experienced in managing teams, optimizing operations, and driving sales in a luxury environment.Skilled in guest engagement, employee training, and building a culture of excellence.Ready to innovate, inspire, and make a lasting impact on our guests and our brand.What we offerThe opportunity to shape the wine culture at one of the Mediterranean’s premier resorts.Support for professional certifications (WSET, Genius in Gastronomy) and immersive training experiences, including winery visits.A dynamic, international team environment.The chance to lead tastings, vineyard visits, and exclusive pairing dinners for our discerning guests.Direct involvement in menu development, supplier negotiations, and brand-building initiatives.

Head of Wines Halkidiki

Child Supervision: Supervise and care for children of various ages with attention and responsibility.Activities: Organize and participate in creative games, sports, and entertainment activities.Safety: Ensure the safety and well-being of all children during their time in the Kids Club.Communication: Maintain positive communication with parents, providing information about activities and their child’s experience.Cleanliness: Keep the Kids Club area clean, organized, and welcoming.Qualifications &amp; ExperiencePrevious experience working with children, ideally in a hotel, camp, or childcare setting.Fluency in English.Genuine love for working with children and a positive, energetic attitude.Ability to plan and lead engaging activities for kids.Responsible, patient, and good at communicating with both children and parents.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Kids Club Assistant Halkidiki

Front Desk Operations: Manage check-ins, check-outs, and guest inquiries during the night shift, ensuring smooth service.Audit &amp; Reporting: Reconcile daily financial transactions, prepare night audit reports, and ensure accurate posting of all accounts.Guest Support: Respond to guest requests and issues promptly, maintaining high service standards.Safety &amp; Security: Monitor hotel premises during night hours, ensuring the safety of guests and employees.Collaboration: Coordinate with other departments for room status updates, special requests, and any overnight operational needs.Qualifications &amp; ExperienceProven&nbsp;experience in front office, accounting, or auditing in the hospitality industry preferred.Strong numerical, analytical, and reporting skills.Proficiency in hotel management systems and MS Office.Excellent communication and problem-solving skills.Ability to work independently, responsibly, and overnight shifts.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Night Auditor Halkidiki

Daily Operations:&nbsp;Supervise and coordinate daily operations of assigned outlets (restaurants, bars, lounges) for smooth and efficient service.Team Leadership:&nbsp;Lead, motivate, and support outlet teams, including managers, supervisors, and service employees.Service Standards:&nbsp;Ensure all outlets maintain 5-star service levels in line with brand guidelines.Communication:&nbsp;Act as the key link between the F&amp;B department and outlet leadership, ensuring clear direction and alignment.Culinary Coordination:&nbsp;Work closely with the culinary team to guarantee timely, high-quality food delivery.Guest Experience:&nbsp;Drive guest satisfaction through proactive engagement, service recovery, and attention to detail.Service Monitoring:&nbsp;Oversee service flow and guest experience across outlets, stepping in as needed.Compliance:&nbsp;Ensure team compliance with hygiene, safety, and grooming standards.Qualifications &amp; ExperienceMinimum 3 years of leadership experience in Food &amp; Beverage, ideally within luxury hotel or resort environments.Demonstrated ability to manage multiple outlets or large-scale service operations.Strong leadership and people management skills with a hands-on, service-driven approach.Excellent communication and interpersonal skills.In-depth understanding of luxury hospitality standards and service etiquette.Committed to building high-performing teams and nurturing positive work environments.Flexible, calm under pressure, and solutions oriented.Fluent in English; additional languages are an asset.Degree or diploma in Hospitality Management or a related field preferred.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Outlet Manager Halkidiki

Culinary Creation: Design, prepare, and present high-quality pastries, desserts, bread, and baked goods.Team Leadership: Supervise, train, and mentor pastry team members, ensuring consistent standards and efficient workflow.Quality &amp; Consistency: Maintain high standards of taste, texture, and presentation across all pastry items.Inventory &amp; Cost Control: Manage stock levels, portioning, and food costs while minimizing waste.Documentation &amp; Records:&nbsp;Assist in maintaining HACCP records, temperature logs, and daily production sheets.Collaboration: Work closely with the Pastry Chef and F&amp;B team to support events, banquets, and special menus.Qualifications &amp; ExperiencePrevious experience as a Pastry Sous Chef in luxury hotels, resorts, or fine dining establishments.Culinary or pastry diploma/certification.Strong knowledge of pastry techniques, baking methods, and dessert plating.Creative mindset and passion for innovation in the pastry kitchen.Ability to work under pressure in a fast-paced environment.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Pastry Sous Chef

Wine Service: Provide expert wine recommendations and deliver professional wine service to enhance the guest dining experience.Wine Program: Manage the wine list, including selection, purchasing, stock rotation, and cellar organization.Guest Interaction: Engage with guests to understand their preferences and create memorable pairings.Team Training: Train and support the front-of-house team to build wine knowledge and service confidence.Events: Plan and execute wine dinners, tastings, and special wine-related events.Standards &amp; Compliance: Maintain high standards of hygiene, glassware care, and wine service etiquette.Qualifications &amp; ExperiencePrevious experience as a Sommelier in fine dining or luxury hospitality.Formal wine education (e.g., WSET Level 2 or higher) preferred.Deep knowledge of global wine regions, varietals, and food pairings.Fluency in English.Strong communication and guest service skills.Passion for wine and a commitment to continuous learning.What we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Sommelier Halkidiki

Sound &amp; Lighting Operation: Operate sound and lighting consoles during rehearsals and live performances to ensure professional audio and visual quality.Equipment Setup &amp; Configuration: Set up, test, and configure all audio and lighting equipment to meet the technical requirements of each event.Technical Troubleshooting: Identify, troubleshoot, and resolve technical issues during shows to maintain seamless performance flow.Live Performance Support: Support live music and DJ setups, including microphone checks, soundchecks, and sound level adjustments.Equipment Maintenance: Inspect, maintain, and ensure the proper functioning of all technical gear including speakers, consoles, lights, and cables.Team Collaboration: Work closely with the Technical Team on programming, pre-visualization, and inventory organization to optimize performance quality.On-site Event Support: Provide hands-on technical assistance to performers and guarantee the smooth execution of all resort entertainment events.Qualifications &amp; ExperienceProven experience in live event sound and lighting operation, ideally within hospitality or entertainment venues.Knowledge of sound and lighting systems, DMX programming, and basic IT setups.Strong troubleshooting and multitasking abilities.Fluent in EnglishWhat we offerTeamBecoming a member of an organization that cares about its people, the environment, and the local communities.GrowHave room to grow and develop via numerous opportunities for learning, professional development, and career advancement.CareCompetitive remuneration package.Accommodation &amp; daily transportation.Full board meals.Departmental training.

Job Ads Χαλκιδική - Page 9

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outlet manager halkidiki

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sommelier halkidiki

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