Marketing

Εμπόριο Λιανικής

Διοίκηση Επιχειρήσεων

Εταιρικές Πωλήσεις

ΜΜΕ / Social Media

Κέντρο Εξυπηρέτησης / Call Center

Άλλο

Αποθήκη / Logistics

LastWeek

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Aoristou

FullTime

PartTime

OnSite

Hybrid

Are you a CRM enthusiast and have experience in managing and executing campaigns? Do you have an analytical eye when it comes to evaluating campaign performance? If this sounds like you, we’d love to chat!What you’ll be doingAs a CRM Specialist at Wolt, you’ll play a key role in shaping how millions of users experience our brand through personalized, data-driven communication. You’ll manage CRM initiatives across multiple markets - turning insights into impactful campaigns that drive engagement, retention, and growth.Day-to-day in this role, you’ll:<ul><li>Plan, build, and execute automated and ad-hoc CRM campaigns across email, push, and in-app channels.</li><li>Collaborate with local and global marketing teams to align campaigns with business goals and ensure strong localization.</li><li>Analyze campaign performance, extract insights, and recommend actionable improvements.</li><li>Use AI and automation tools to optimize segmentation, content, and timing for smarter, faster execution.</li><li>Continuously test, learn, and share best practices to enhance CRM performance and customer experience across markets.</li></ul>Our humble expectations<ul><li>2–3 years of experience working in CRM, preferably in tech, eCommerce, or on-demand services.</li><li>Hands-on experience with CRM tools such as Iterable, Salesforce, Braze, or similar.</li><li>Solid understanding of automated lifecycle campaigns and multi-channel communication (email, push, in-app).</li><li>Strong analytical mindset - confident in reading data, identifying insights, and making data-driven decisions.</li><li>Great communication and stakeholder management skills - you’ll work closely with multiple markets and teams.</li><li>A proactive, curious, and collaborative approach, always looking for smarter and more creative ways to engage users.</li></ul>What we offerAt Wolt, you’ll join a diverse, global marketing community where creativity meets technology. You’ll have the chance to:<ul><li>Shape how millions of users across different markets experience Wolt.</li><li>Work with modern CRM and AI-driven tools that allow you to experiment, learn, and grow.</li><li>Collaborate with talented teams across 30+ countries and bring local insight into global impact.</li><li>Take ownership of your projects while being supported by a team that genuinely cares about your success.</li><li>Enjoy a flexible, international work environment that values trust, autonomy, and continuous learning.</li></ul>

CRM Specialist

As a CRM Specialist at Wolt, you’ll play a key role in shaping how millions of users experience our brand through personalized, data-driven communication. You’ll manage CRM initiatives across multiple markets - turning insights into impactful campaigns that drive engagement, retention, and growth.Day-to-day in this role, you’ll:<ul><li>Plan, build, and execute automated and ad-hoc CRM campaigns across email, push, and in-app channels.</li><li>Collaborate with local and global marketing teams to align campaigns with business goals and ensure strong localization.</li><li>Analyze campaign performance, extract insights, and recommend actionable improvements.</li><li>Use AI and automation tools to optimize segmentation, content, and timing for smarter, faster execution.</li><li>Continuously test, learn, and share best practices to enhance CRM performance and customer experience across markets.</li></ul>Our humble expectations<ul><li>2–3 years of experience working in CRM, preferably in tech, eCommerce, or on-demand services.</li><li>Hands-on experience with CRM tools such as Iterable, Salesforce, Braze, or similar.</li><li>Solid understanding of automated lifecycle campaigns and multi-channel communication (email, push, in-app).</li><li>Strong analytical mindset - confident in reading data, identifying insights, and making data-driven decisions.</li><li>Great communication and stakeholder management skills - you’ll work closely with multiple markets and teams.</li><li>A proactive, curious, and collaborative approach, always looking for smarter and more creative ways to engage users.</li></ul>What we offerAt Wolt, you’ll join a diverse, global marketing community where creativity meets technology. You’ll have the chance to:<ul><li>Shape how millions of users across different markets experience Wolt.</li><li>Work with modern CRM and AI-driven tools that allow you to experiment, learn, and grow.</li><li>Collaborate with talented teams across 30+ countries and bring local insight into global impact.</li><li>Take ownership of your projects while being supported by a team that genuinely cares about your success.</li><li>Enjoy a flexible, international work environment that values trust, autonomy, and continuous learning.</li></ul>

CRM Specialist (m/f/d)

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for a&nbsp;Full-time and&nbsp;Part-time&nbsp;Store Operations Associate&nbsp;(40 hours weekly and 20 hours weekly) to join our Wolt Market team in Glyfada! 🤩 What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the&nbsp;mornings, evenings and nights, including weekends and holidays&nbsp;- our Wolt Market is open&nbsp;from 07:00 to 00:00, 7 days a week</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you will get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the storeNext stepsIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click to apply and get the conversation going! We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

Store Operations Associate - Glyfada

Calling all team-players - are you looking for a role that could shape the future of retail? If so, then let’s talk! We are looking for&nbsp;Store Operations Associates&nbsp;to join our Wolt Market teams in Athens! 🤩We're currently hiring for our stores in the following locations:<ul><li>Marousi:&nbsp;part-time</li><li>Glyfada:&nbsp;full-time</li><li>Piraeus:&nbsp;part-time&nbsp;</li><li>Ampelokipoi:&nbsp;part-time</li></ul>What you’ll be doing<ul><li>Taking in orders through our Merchant app</li><li>Picking and packing groceries, and handing them to customers and courier partners</li><li>Unloading food and supplies that we receive from vendors</li><li>Managing our internal systems which include precise information about nutrients and allergens</li><li>Maintaining order and cleanliness of the store</li></ul>Our humble expectations<ul><li>You are proactive and a fast learner with the ability to multitask</li><li>Flexibility with working in shifts in the mornings, evenings and nights, including weekends and holidays - our Wolt Markets are open 7 days a week</li><li>Experience from working in a grocery store is an advantage!</li><li>Fluency in Greek</li><li>You have the right to work in Greece</li></ul>What you 'll get by joining us👏🏻Wolt credits cashback benefit💙Employee assistance program👩🏽‍💻Wolt-wide training programs🥳Team budgets per year🍊Snacks at the store

Store Operations Associate - Athens (Multiple locations)

We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!To continue our expansion we're now looking for an Area Representative to cover the area of east Crete, someone not only&nbsp; to drive our business in Restaurants&nbsp; but&nbsp; we want you to get involved in a bit of everything! Sales and business development will be your biggest focus areas, but you'll also need to jump into other areas like operations as well - we're not looking for you to know everything when you start, but a will to learn and wanting to take ownership for your work are essential.A field sales background would definitely be an advantage, but we can teach you the rest, we want someone who's ambitious, full of energy&nbsp; and looking to jump on board this super exciting journey with us! What you’ll be doing<ul><li>Identifying potential partnerships and contacting restaurants&nbsp; that are a great fit for Wolt.</li><li>Systematically managing the pipeline of new potential partnerships.</li><li>Keeping good relationships with the existing partners</li><li>Understanding venue performance in order to set profitable business terms and conducting negotiations regarding partnership terms.</li><li>Create value for both Wolt &amp; the partners by doing efficient&nbsp; account management.</li><li>Jumping to help the local operations team when needed.</li><li>Making sound business decisions by supporting intuition with data.</li></ul>Our humble expectations*<ul><li>You have previous experience that consists of field sales, business development, concierge, events management or sales manager within hospitality.&nbsp;</li><li>You are structured, detailed and service-oriented, and have experience working with data-driven sales processes.&nbsp;</li><li>You are a natural people person, who enjoys building relationships with excellent communication and networking skills.</li><li>Outgoing and excellent interpersonal skills. You adapt your tone to suit the audience and can clearly advise and communicate the value of campaigns and other initiatives.&nbsp;</li><li>Persistent - you do not give up and get energy from working in a target-driven role and achieving your goals. High ownership and ambition to go beyond the obvious.</li><li>Commercial flair with good analytical and problem-solving skills.</li><li>A real foodie with good knowledge of the local restaurant scene.</li><li>Fluent in Greek and competent in English.</li></ul>

Area Representative - Chania/Rethymno

As our Operations Specialist - Courier Supply, you will be responsible for the supply operations in our region and making sure that couriers have everything needed in order to provide the best quality of service throughout all stages of delivery - from our restaurants &amp; retailers to the customers.In our Operations team, no day is the same, so you need to be self-motivated, driven to succeed, and have excellent interpersonal, and community-building skills!&nbsp;What you'll be doing<ul><li>Identify and suggest new opportunities to improve courier supply through data-driven insights and industry trends.</li><li>Use analytical tools and judgment to balance courier supply and demand, ensuring optimal delivery operations.</li><li>Collaborate with internal teams and external partners (e.g., fleet companies) to align on courier supply goals and strategies.</li><li>Share process improvement ideas and support the development of scalable supply operations.</li><li>Execute and follow up on initiatives prioritized by your manager or team lead, with the opportunity to take ownership of larger projects and workstreams.</li><li>Support the operations supply team in managing courier supply, resolving daily challenges, and ensuring timely deliveries.</li><li>Onboard, retain and grow the number of happy Courier Partners on Wolt’s platform, to ensure a healthy and sustainable delivery operation.</li></ul>Our humble expectations<ul><li>A strong sense of ownership and initiative,&nbsp; you don’t wait to be told what to do, and you’re always looking for ways to improve.</li><li>Excellent interpersonal and communication skills, you enjoy connecting with people and motivating those around you.</li><li>A fast learner who can balance attention to detail with a clear view of the bigger picture.</li><li>A hands-on problem solver who thrives in a fast-paced, ever-changing environment.</li><li>The ability to collaborate effectively across teams and manage relationships with multiple stakeholders.</li><li>Strong analytical thinking and proficiency with tools such as Excel; knowledge of Looker is a plus</li><li>Fluency in Greek and English is required.</li></ul>

Operations Specialist - Courier Supply

As Regional Manager, Consumer, you are responsible for driving capital efficient growth by improving our consumer experience by focusing on Loyalty and Pricing &amp; Incentives within Wolt’s South region. Your focus will be to execute, track and monitor initiatives to improve our consumer engagement, making our users come back to our platform again and again, excited with the service and experience they have with Wolt. This role requires a perfect mix of analytical mindset and creative thinking.Reporting to the Regional Head of Consumer and being part of a 2-3 people team, you will play a key role driving our consumer success within your region, working closely together with various other stakeholders, especially in Marketing, Merchant team as well as broader Global Consumer team.&nbsp;What you'll be doing<ul><li>Own the regional strategy for: i) Wolt+, Wolt’s subscription program and ii) Consumer Pricing</li><li>You will own the performance of our Wolt+ subscription program on a regional level, driving growth and profitability initiatives. Optimize the value proposition through areas such as benefits, partnerships, pricing, merchant portfolio. Define the right benefits, program manage exclusive promotions campaigns, understand the value proposition of the competition and make our program shine for our users!</li><li>Ensure our Consumer Pricing is optimized to drive capital efficient growth, by understanding price sensitivities as well as test hypotheses to run with the central pricing team.&nbsp;</li></ul>Our humble expectations<ul><li>Master’s or Bachelor's degree in business, marketing, data science, or a related field.</li><li>Previous experience in consumer business, product operations, growth, marketing, or management consulting.</li><li>Strong analytical skills with the ability to analyze and interpret data to inform decisions; SQL knowledge is a plus.</li><li>Strong attention to detail and ability to manage multiple projects simultaneously.</li><li>Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.</li><li>Excellent communication skills, both verbal and written, with the ability to communicate technical information to non-technical stakeholders.</li><li>Experience with data visualization tools such as Tableau, Looker, or Power BI is a plus.</li></ul>

Regional Manager, Strategy & Operations

We’re looking for a Shift Lead for our Store Operations (Grocery) team at our Wolt Market in Athens. What you’ll be doing&nbsp;<ul><li>Strong collaboration with the Store Manager to achieve daily store KPIs</li><li>Ensuring efficient operations and being the go-to person when the Store Manager isn’t present at the store</li><li>Solving issues in which the team needs help</li><li>Monitoring and managing workload, efficiency, admin duties, and well-being</li><li>Collecting and forwarding feedback</li><li>Proactively participating in developing store operations</li><li>Being able to motivate a team of 20 members</li></ul>Our humble expectations<ul><li>You have experience in grocery stores/retail, ideally as a Shift Lead</li><li>You are proactive, service-minded and a fast learner and have the ability to multitask</li><li>You are able to work 40 hours per week, flexibly in all shifts from 07:00 to 00:00, during the day, evenings and weekends and national holidays</li><li>Good understanding and use of English language</li></ul>What you’ll get by joining us👏🏻Wolt credits cashback benefit 💙Employee assistance program 👩🏽‍💻Wolt-wide training programs 🥳Team budgets per year 🍊Snacks at the store

Shift Lead - Wolt Market Athens

The role you are looking at is a part of Wolt Market - our very own grocery stores that deliver unprecedented convenience and world leading customer experience. People across Denmark can order their groceries and have them delivered to their doorstep in lightspeed! With Wolt Market, our focus is to find the right products by being customer oriented, offering the fastest delivery available and being the company that changes the future of grocery shopping. This role plays a key part in our growth in Greece.&nbsp;We are now searching for a full time Store Manager to lead on of our markets in Athens. In this role, you’ll find yourself in a challenging but well supported position. You have a strong influence on how your city operations will look like. We offer a unique opportunity to join one of the fastest growing companies in Europe and have an actual impact on how Wolt Market will look in the coming years. If you have experience in team leading and enjoy working with a fun group of people, then you might be just the person we are looking for!What you’ll be doing<ul><li>Being responsible for the day-to-day store operations, including staying on top of freshness, inventory and stock management.</li><li>Developing and improving the way our stores operate.</li><li>Lead and motivate the team. Create an environment where your colleagues can do their best work.&nbsp;</li><li>Managing shift scheduling.</li><li>Handling orders and order of the store.</li></ul>Our humble expectations<ul><li>You have previous leadership experience.</li><li>A fast learner with the ability to multitask.</li><li>Proactive and service-minded are words that describe you.</li><li>You have a can do-attitude and enjoy the idea of working in a fast-paced entrepreneurial environment.</li><li>You are able to work both during the day, evenings and weekends.</li><li>Data-driven and analytical, you use data to help improve and develop.</li><li>Experience from working in a grocery store is a plus.</li><li>Fluency in Greek and proficiency in English.</li></ul>If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team redefining grocery shopping, then click below to apply and get the conversation going! We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! If you have any further questions about the position before submitting an application, you can turn to: joanna.bober@external.wolt.com Please note that we do not accept applications coming through email due to GDPR. Make sure to apply through our careers page!

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